Best Zendesk Alternatives

Work OS for teams to run projects, workflows, and everyday work.

Business messaging platform for team communication.

Business communication platform with chat, video meetings, and Microsoft 365 integration.

Async video messaging tool for sharing quick screen recordings with your team or customers.

AI meeting assistant that records, transcribes, and summarizes meetings with automatic action items.

AI notetaker that records, transcribes, and analyzes meetings with CRM integration and conversation intelligence.

Scheduling automation platform that eliminates back-and-forth emails for booking meetings.

Communication platform with text, voice, and video for communities, teams, and friend groups.

Video conferencing platform for meetings, webinars, and virtual events with AI Companion.

The world's largest code hosting platform with version control, CI/CD, project management, and AI-powered Copilot.

All-in-one CRM platform with marketing, sales, service, and CMS hubs for growing businesses.

Sales-focused CRM designed by salespeople with visual pipeline management and activity-based selling.

AI-first customer service platform with Fin AI Agent that resolves 50%+ of support questions instantly.

Customer support software with ticketing, self-service portal, and AI-powered automation by Freshworks.

Sales intelligence and engagement platform with 275M+ contacts database for prospecting and outreach.

Simple project management and team communication tool with opinionated workflows to reduce meetings and email.

The world's largest CRM platform with sales, service, marketing, and AI capabilities for enterprises of all sizes.

CRM built for inside sales teams with built-in calling, email sequences, and pipeline management for fast-moving startups.

All-in-one customer messaging platform with live chat, chatbot, knowledge base, and shared inbox for small businesses.

Customer support platform built around shared email inbox with knowledge base, live chat, and a human-focused approach.

Privacy-focused suite offering end-to-end encrypted email, VPN, cloud storage, calendar, and password manager, built by CERN scientists in Switzerland.

Customer experience automation platform combining email marketing, marketing automation, CRM, and sales automation for businesses of all sizes.

All-in-one marketing platform (formerly Sendinblue) offering email, SMS, WhatsApp campaigns, CRM, and transactional messaging with generous free tier.

Cloud-based messaging platform offering unlimited group chats, channels, bots, and file sharing with strong encryption and 900M+ monthly active users.

Business messaging platform by Meta enabling companies to communicate with customers via WhatsApp with catalogs, automated replies, and API integration.

Customer operations platform combining shared inboxes, email, chat, and SMS into one collaborative workspace with workflow automation and analytics.

B2B intelligence platform providing company and contact data, buying intent signals, and workflow automation for sales, marketing, and recruiting teams.

Open-source customer engagement platform offering live chat, email, social media, and WhatsApp support with AI features and self-hosting capability.

Open-source CRM alternative to Salesforce offering a modern interface, customizable data models, email integration, and full self-hosting with PostgreSQL.

Next-generation CRM with a flexible data model, real-time multiplayer collaboration, AI-powered insights, and automatic data enrichment for modern go-to-market teams.

Collaborative CRM for relationship-driven teams combining contact management, pipeline tracking, and outreach with a spreadsheet-like interface and browser extension.

Open-source notification infrastructure for developers providing a unified API to manage in-app, email, SMS, push, and chat notifications with subscriber preferences.

All-in-one practice management platform for health and wellness practitioners, with client management, scheduling, telehealth, and billing in one system.

Professional network and telehealth platform exclusively for healthcare professionals, with verified physician profiles, secure messaging, and e-faxing.

User-friendly CRM with built-in email marketing designed for small businesses, combining contact management, sales automation, and email campaigns in one tool.

CRM built natively for Google Workspace that lives inside Gmail and Google apps, automatically logging emails, events, and files without manual data entry.

All-in-one collaboration suite by ByteDance combining messaging, video calls, docs, sheets, and project management in a single integrated platform.

Open-source team communication platform and Slack alternative with self-hosting, end-to-end encryption, and federation for secure enterprise messaging.

AI-first customer service platform with Fin AI agent that resolves customer issues autonomously using your knowledge base, with human handoff when needed.

World's leading CRM platform for sales, service, and marketing automation.

Free CRM with powerful marketing, sales, and service hubs for growing businesses.

Complete customer service solution with ticketing, messaging, and AI-powered support.

Cloud-based customer support software with AI-powered automation and multichannel ticketing.

Conversational marketing platform with AI chatbots for B2B revenue acceleration.

Hosted status page platform to communicate real-time system status to users.

Modern IT service management solution with AI-powered automation.

Enterprise cloud platform for IT service management and digital workflows.

Context-aware help desk software with AI assistant for customer support teams.

Customer service platform with unified conversations across all channels.

All-in-one help desk software with live chat, ticketing, and call center.

Live chat and chatbot platform designed for small and medium businesses.

Simple and effective live chat software for sales and customer support.

Completely free live chat software with no limits on agents or chat volume.

Omnichannel business messenger combining chat, phone, email, and social media.

E-commerce helpdesk that turns customer support into a profit center.

CRM-powered customer service platform with AI automation for modern support.

Gmail-based customer service tool for teams that prefer email-centric workflows.

Team email and chat app with shared inboxes and collaborative drafting.

Real estate CRM designed to help agents and teams convert more leads.

All-in-one real estate platform with CRM, IDX website, and marketing automation.

Video-first unified communications platform for meetings, webinars, and collaboration.

Google's video conferencing solution with AI-powered features and Workspace integration.

Enterprise video conferencing and collaboration platform by Cisco.

Sales CRM designed by salespeople with visual pipeline management and automation.

Feature-rich CRM with AI assistant and extensive customization for all business sizes.

Sales intelligence and engagement platform with 275M+ contact database.

AI-first customer service platform with messenger, bots, and help center.

Cloud communications platform with APIs for SMS, voice, video, and email.

Open-source messaging platform for secure team collaboration and DevOps workflows.

Open-source support ticket system that routes and manages customer inquiries via email, web forms, and phone into a simple web-based interface.

People-centered customer service platform that treats all interactions as one continuous conversation rather than individual tickets.

Knowledge base software that helps companies create internal and external self-service documentation with powerful search and analytics.

All-in-one customer communication platform with live chat, email marketing, chatbot, help desk, and knowledge base for growing SaaS businesses.

Simple shared inbox and help desk for small businesses that transforms Gmail-like conversations into organized customer support workflows.

Conversational customer engagement platform with unified channels, intelligent routing, and real-time analytics for modern support teams.

Enterprise video conferencing platform by Verizon with Dolby Voice audio, intelligent meeting features, and reliable performance.

Unified communications platform offering VoIP phone, video conferencing, messaging, and contact center solutions for businesses of all sizes.

AI-powered business communications platform with voice, video, messages, and contact center capabilities built on real-time transcription.

Leading unified communications platform providing messaging, video, and phone in one integrated solution for businesses worldwide.

Cloud communications platform combining voice, video, chat, and contact center with unlimited international calling to 48 countries.

Secure online meeting and webinar platform from Zoho with screen sharing, recording, and deep integration with the Zoho ecosystem.

Real estate advertising platform that connects agents with home buyers and sellers on Zillow, Trulia, and StreetEasy with exclusive lead generation.

Real estate CRM and marketing platform built on Salesforce, offering lead management, IDX websites, and transaction management for agents and teams.

Real estate lead generation and CRM platform with IDX websites, predictive analytics, and automated nurturing to convert leads into closings.

Affordable real estate CRM with video email, texting, AI lead follow-up, and drip campaigns designed for individual agents and small teams.

Real estate CRM focused on speed-to-lead with automatic lead routing, calling, texting, and integrations with 200+ lead sources.

Real estate marketing platform with IDX websites, CRM, lead generation tools, and Facebook ad management built specifically for agents and teams.

Social learning platform for K-12 that connects teachers, students, and parents in a secure educational social network for assignments and communication.

End-to-end encrypted messaging app focused on privacy, offering secure text, voice, and video communications without ads or tracking.

Decentralized, end-to-end encrypted messaging platform built on the Matrix protocol, offering secure communication with federation support.

Open-source team communication platform with channels, direct messaging, video conferencing, and omnichannel customer engagement.

Free team messaging app with unlimited message history, channels, direct messages, and video calls for teams seeking a Slack alternative.

CRM and project management platform that connects sales, marketing, and project delivery for growing businesses needing unified relationship management.

Simple yet powerful online CRM for managing contacts, sales pipelines, and tasks with clean design and seamless integrations.

All-in-one CRM with sales, marketing, and service automation for small to mid-sized businesses at an affordable price point.

Intelligent CRM for B2B small businesses that automatically fills in contact info and tracks interactions from email, calendar, and social media.

Sales intelligence and engagement platform with a database of 275M+ contacts, email sequences, and CRM for prospecting and outreach.