🎧 Customer Support Pricing Comparison
Compare pricing across 27 customer support tools. 14 offer free plans.
27 Tools Compared
14 Free Plans
$10 Lowest Paid
Free Customer Support Tools (14)
| Tool | Rating | Free Plan | Paid Plans | Best For |
|---|---|---|---|---|
| HubSpot | ★ 4.4 | ✓ Free | Starter: $20/mo, Professional: $890/mo, Enterprise: $3600/mo | growing businesses, marketing teams |
| Freshdesk | ★ 4.4 | ✓ Free | Growth: $15/mo, Pro: $49/mo, Enterprise: $79/mo | small businesses, growing teams |
| Crisp | ★ 4.4 | ✓ Free | Pro: $25/mo, Unlimited: $95/mo | startups, small businesses |
| Help Scout | ★ 4.5 | ✓ Free | Standard: $25/mo, Plus: $50/mo, Pro: $65/mo | small businesses, saas companies |
| WhatsApp Business | ★ 4.3 | ✓ Free | Api: $0/mo, Conversations: $0/mo | small businesses, ecommerce |
| Chatwoot | ★ 4.4 | ✓ Free | Business: $19/mo, Enterprise: Custom | startups, small businesses |
| Freshdesk | ★ 4.4 | ✓ Free | Growth: $15/mo, Pro: $49/mo, Enterprise: $79/mo | small businesses, startups |
| Zoho Desk | ★ 4.3 | ✓ Free | Standard: $14/mo, Professional: $23/mo, Enterprise: $40/mo | small businesses, zoho users |
| LiveAgent | ★ 4.3 | ✓ Free | Small: $9/mo, Medium: $29/mo, Large: $49/mo, Enterprise: $69/mo | small businesses, ecommerce |
| Tidio | ★ 4.4 | ✓ Free | Starter: $29/mo, Growth: $59/mo, Tidio-plus: $749/mo | small businesses, ecommerce |
| tawk.to | ★ 4.3 | ✓ Free | Remove-branding: $19/mo, Ai-assist: $29/mo | startups, small businesses |
| JivoChat | ★ 4.1 | ✓ Free | Professional: $19/mo, Enterprise: Custom | small businesses, ecommerce |
| Hiver | ★ 4.4 | ✓ Free | Lite: $19/mo, Growth: $29/mo, Pro: $49/mo | small teams, gmail users |
| Missive | ★ 4.5 | ✓ Free | Starter: $14/mo, Productive: $24/mo, Business: $36/mo | agencies, startups |
Full Pricing Comparison
| # | Tool | Rating | Free? | Plans & Pricing |
|---|---|---|---|---|
| 1 | HubSpot | ★ 4.4 | ✓ | Free: $0 | Starter: $20/mo | Professional: $890/mo | Enterprise: $3600/mo |
| 2 | Freshdesk | ★ 4.4 | ✓ | Free: $0 | Growth: $15/mo | Pro: $49/mo | Enterprise: $79/mo |
| 3 | Crisp | ★ 4.4 | ✓ | Free: $0 | Pro: $25/mo | Unlimited: $95/mo |
| 4 | Help Scout | ★ 4.5 | ✓ | Free: $0 | Standard: $25/mo | Plus: $50/mo | Pro: $65/mo |
| 5 | WhatsApp Business | ★ 4.3 | ✓ | Free: $0 | Api: $0/mo | Conversations: $0/mo |
| 6 | Chatwoot | ★ 4.4 | ✓ | Free: $0 | Business: $19/mo | Enterprise: Custom |
| 7 | Freshdesk | ★ 4.4 | ✓ | Free: $0 | Growth: $15/mo | Pro: $49/mo | Enterprise: $79/mo |
| 8 | Zoho Desk | ★ 4.3 | ✓ | Free: $0 | Standard: $14/mo | Professional: $23/mo | Enterprise: $40/mo |
| 9 | LiveAgent | ★ 4.3 | ✓ | Free: $0 | Small: $9/mo | Medium: $29/mo | Large: $49/mo | Enterprise: $69/mo |
| 10 | Tidio | ★ 4.4 | ✓ | Free: $0 | Starter: $29/mo | Growth: $59/mo | Tidio-plus: $749/mo |
| 11 | tawk.to | ★ 4.3 | ✓ | Free: $0 | Remove-branding: $19/mo | Ai-assist: $29/mo |
| 12 | JivoChat | ★ 4.1 | ✓ | Free: $0 | Professional: $19/mo | Enterprise: Custom |
| 13 | Hiver | ★ 4.4 | ✓ | Free: $0 | Lite: $19/mo | Growth: $29/mo | Pro: $49/mo |
| 14 | Missive | ★ 4.5 | ✓ | Free: $0 | Starter: $14/mo | Productive: $24/mo | Business: $36/mo |
| 15 | Gorgias | ★ 4.5 | ✗ | Starter: $10/mo | Basic: $60/mo | Pro: $360/mo | Advanced: $900/mo |
| 16 | Front | ★ 4.5 | ✗ | Starter: $19/mo | Growth: $59/mo | Scale: $99/mo | Premier: $229/mo |
| 17 | Freshservice | ★ 4.4 | ✗ | Starter: $19/mo | Growth: $49/mo | Pro: $95/mo | Enterprise: $119/mo |
| 18 | Olark | ★ 4.1 | ✗ | Standard: $29/mo | Pro: Custom |
| 19 | Kayako | ★ 3.9 | ✗ | Growth: $30/mo | Scale: $60/mo | Enterprise: Custom |
| 20 | Intercom | ★ 4.4 | ✗ | Essential: $39/mo | Advanced: $99/mo | Expert: $139/mo |
| 21 | Intercom Fin | ★ 4.4 | ✗ | Essential: $39/mo | Advanced: $99/mo | Expert: $139/mo |
| 22 | Intercom | ★ 4.4 | ✗ | Essential: $39/mo | Advanced: $99/mo | Expert: $139/mo |
| 23 | Zendesk | ★ 4.3 | ✗ | Suite_team: $55/mo | Suite_growth: $89/mo | Suite_professional: $115/mo | Enterprise: Custom |
| 24 | Zendesk | ★ 4.3 | ✗ | Suite-team: $55/mo | Suite-growth: $89/mo | Suite-professional: $115/mo |
| 25 | Kustomer | ★ 4.2 | ✗ | Enterprise: $89/mo | Ultimate: $139/mo |
| 26 | Drift | ★ 4.2 | ✗ | Premium: $2500/mo | Advanced: Custom | Enterprise: Custom |
| 27 | ServiceNow | ★ 4.3 | ✗ | Standard: Custom | Professional: Custom | Enterprise: Custom |
How to Choose the Right Customer Support Tool
- Start free: 14 tools offer free plans — try before you commit.
- Consider team size: Pricing often scales with users. A tool cheap for 1 person may be expensive for 50.
- Check annual discounts: Most tools offer 15-30% off when paying annually vs monthly.
- Compare features at each tier: The cheapest plan may lack the feature you need most.