Gmail-based customer service tool for teams that prefer email-centric workflows.
Pricing Plans
Free
Lite
Growth
Pro
Pricing model: per user monthly
Pros & Cons
Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
Best For
Hiver Alternatives
Miro
Online collaborative whiteboard for teams.
Free / $8+
HubSpot
All-in-one CRM platform with marketing, sales, service, and CMS hubs for growing businesses.
Free / $20+
Zendesk
Customer service platform with ticketing, live chat, knowledge base, and AI-powered support automation.
$55+
Intercom
AI-first customer service platform with Fin AI Agent that resolves 50%+ of support questions instantly.
$39+
Freshdesk
Customer support software with ticketing, self-service portal, and AI-powered automation by Freshworks.
Free / $15+
Crisp
All-in-one customer messaging platform with live chat, chatbot, knowledge base, and shared inbox for small businesses.
Free / $25+Frequently Asked Questions
What is Hiver?
Gmail-based customer service tool for teams that prefer email-centric workflows.
How much does Hiver cost?
Hiver offers a free plan. Paid plans start at Lite: $19/mo, Growth: $29/mo, Pro: $49/mo.
What are the best alternatives to Hiver?
The best alternatives to Hiver include Miro, HubSpot, Zendesk, Intercom. Each offers similar functionality with different strengths in features, pricing, and ease of use.
Is Hiver free?
Yes, Hiver offers a free plan with limited features. Premium plans are available for users who need more advanced functionality.
What is Hiver best for?
Hiver is best for Small Teams, Gmail Users, Support Teams, Startups. It is designed to serve these audiences with specialized features and workflows.