Gorgias
E-commerce helpdesk that turns customer support into a profit center.
Pricing Plans
Free
Starter
Basic
Pro
Advanced
Pricing model: monthly
Pros & Cons
Pros
- Deep Shopify integration
- Revenue tracking
- Macros and automation
- AI-powered responses
Cons
- Expensive at scale
- E-commerce focused only
- Ticket-based pricing
Gorgias Alternatives
HubSpot
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Free / $20+Zendesk
Customer service platform with ticketing, live chat, knowledge base, and AI-powered support automation.
$55+Intercom
AI-first customer service platform with Fin AI Agent that resolves 50%+ of support questions instantly.
$39+Freshdesk
Customer support software with ticketing, self-service portal, and AI-powered automation by Freshworks.
Free / $15+Shopify
Leading e-commerce platform for building online stores with payments, shipping, and marketing tools.
$39+Gumroad
Simple platform for creators to sell digital products, courses, and memberships directly to their audience.
Free / $10+Frequently Asked Questions
What is Gorgias?
E-commerce helpdesk that turns customer support into a profit center.
How much does Gorgias cost?
Gorgias does not offer a free plan. Paid plans include: Starter: $10/mo, Basic: $60/mo, Pro: $360/mo, Advanced: $900/mo.
What are the best alternatives to Gorgias?
The best alternatives to Gorgias include HubSpot, Zendesk, Intercom, Freshdesk. Each offers similar functionality with different strengths in features, pricing, and ease of use.
Is Gorgias free?
No, Gorgias does not offer a free plan. However, they may offer a free trial. Check their website for current offers.
What is Gorgias best for?
Gorgias is best for Shopify Stores, Ecommerce, Dtc Brands, Online Retailers. It is designed to serve these audiences with specialized features and workflows.