Freshservice
Modern IT service management solution with AI-powered automation.
Pricing Plans
Free
Starter
Growth
Pro
Enterprise
Pricing model: per agent monthly
Pros & Cons
Pros
- Intuitive interface
- ITIL-ready
- Good automation
- AI capabilities
Cons
- Expensive at higher tiers
- Limited customization
- Reporting limitations
Best For
Freshservice Alternatives
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Freshdesk
Customer support software with ticketing, self-service portal, and AI-powered automation by Freshworks.
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Crisp
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Help Scout
Customer support platform built around shared email inbox with knowledge base, live chat, and a human-focused approach.
Free / $25+Frequently Asked Questions
What is Freshservice?
Modern IT service management solution with AI-powered automation.
How much does Freshservice cost?
Freshservice does not offer a free plan. Paid plans include: Starter: $19/mo, Growth: $49/mo, Pro: $95/mo, Enterprise: $119/mo.
What are the best alternatives to Freshservice?
The best alternatives to Freshservice include HubSpot, Zendesk, Intercom, Freshdesk. Each offers similar functionality with different strengths in features, pricing, and ease of use.
Is Freshservice free?
No, Freshservice does not offer a free plan. However, they may offer a free trial. Check their website for current offers.
What is Freshservice best for?
Freshservice is best for It Teams, Enterprise, Msp Providers, Help Desks. It is designed to serve these audiences with specialized features and workflows.
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