Tools with Knowledge Base
20 tools offer knowledge base. 12 have free plans.
| # | Tool | Rating | Free Plan | Price |
|---|---|---|---|---|
| 1 | Help Scout | ★ 4.5 | ✓ | Free / $25+ |
| 2 | Dify | ★ 4.5 | ✓ | Free / $59+ |
| 3 | Freshdesk | ★ 4.4 | ✓ | Free / $15+ |
| 4 | Crisp | ★ 4.4 | ✓ | Free / $25+ |
| 5 | Voiceflow | ★ 4.4 | ✓ | Free / $50+ |
| 6 | Freshdesk | ★ 4.4 | ✓ | Free / $15+ |
| 7 | Freshservice | ★ 4.4 | ✗ | $19+ |
| 8 | HelpCrunch | ★ 4.4 | ✗ | $15+ |
| 9 | Zendesk | ★ 4.3 | ✗ | $55+ |
| 10 | YouTrack | ★ 4.3 | ✓ | Free / $3.67+ |
| 11 | Botpress | ★ 4.3 | ✓ | Free / $79+ |
| 12 | Zendesk | ★ 4.3 | ✗ | $55+ |
| 13 | LiveAgent | ★ 4.3 | ✓ | Free / $9+ |
| 14 | tawk.to | ★ 4.3 | ✓ | Free / $19+ |
| 15 | Helpjuice | ★ 4.3 | ✗ | $120+ |
Help Scout
Customer support platform built around shared email inbox with knowledge base, live chat, and a huma...
Dify
Open-source LLM app development platform with visual workflow builder, RAG pipeline, and agent capab...
Freshdesk
Customer support software with ticketing, self-service portal, and AI-powered automation by Freshwor...
Crisp
All-in-one customer messaging platform with live chat, chatbot, knowledge base, and shared inbox for...
Voiceflow
Collaborative AI agent building platform where product teams design, prototype, and launch AI assist...
Freshdesk
Cloud-based customer support software with AI-powered automation and multichannel ticketing.
Freshservice
Modern IT service management solution with AI-powered automation.
HelpCrunch
All-in-one customer communication platform with live chat, email marketing, chatbot, help desk, and ...
Zendesk
Customer service platform with ticketing, live chat, knowledge base, and AI-powered support automati...
YouTrack
Issue tracking and project management tool by JetBrains with agile boards, time tracking, and deep I...
Botpress
Open-source conversational AI platform for building AI chatbots and agents with visual flow builder,...
Zendesk
Complete customer service solution with ticketing, messaging, and AI-powered support.
LiveAgent
All-in-one help desk software with live chat, ticketing, and call center.
tawk.to
Completely free live chat software with no limits on agents or chat volume.
Helpjuice
Knowledge base software that helps companies create internal and external self-service documentation...
Groove
Simple shared inbox and help desk for small businesses that transforms Gmail-like conversations into...
Dixa
Conversational customer engagement platform with unified channels, intelligent routing, and real-tim...
Relevance AI
No-code AI workforce platform for building, managing, and deploying AI agents that automate business...
Kustomer
CRM-powered customer service platform with AI automation for modern support.
osTicket
Open-source support ticket system that routes and manages customer inquiries via email, web forms, a...