Tools with Knowledge Base

14 tools offer knowledge base. 10 have free plans.

# Tool Rating Free Plan Price
1 Help Scout ★ 4.5 Free / $25+
2 Freshdesk ★ 4.4 Free / $15+
3 Crisp ★ 4.4 Free / $25+
4 Voiceflow ★ 4.4 Free / $50+
5 Freshdesk ★ 4.4 Free / $15+
6 Freshservice ★ 4.4 $19+
7 Zendesk ★ 4.3 $55+
8 YouTrack ★ 4.3 Free / $3.67+
9 Botpress ★ 4.3 Free / $79+
10 Zendesk ★ 4.3 $55+
11 LiveAgent ★ 4.3 Free / $9+
12 tawk.to ★ 4.3 Free / $19+
13 Relevance AI ★ 4.2 Free / $199+
14 Kustomer ★ 4.2 $89+
#1 Help Scout

Help Scout

★ 4.5

Customer support platform built around shared email inbox with knowledge base, live chat, and a huma...

Free / $25+ Free
#2 Freshdesk

Freshdesk

★ 4.4

Customer support software with ticketing, self-service portal, and AI-powered automation by Freshwor...

Free / $15+ Free
#3 Crisp

Crisp

★ 4.4

All-in-one customer messaging platform with live chat, chatbot, knowledge base, and shared inbox for...

Free / $25+ Free
#4

Voiceflow

★ 4.4

Collaborative AI agent building platform where product teams design, prototype, and launch AI assist...

Free / $50+ Free
#5 Freshdesk

Freshdesk

★ 4.4

Cloud-based customer support software with AI-powered automation and multichannel ticketing.

Free / $15+ Free
#6 Freshservice

Freshservice

★ 4.4

Modern IT service management solution with AI-powered automation.

$19+
#7 Zendesk

Zendesk

★ 4.3

Customer service platform with ticketing, live chat, knowledge base, and AI-powered support automati...

$55+
#8

YouTrack

★ 4.3

Issue tracking and project management tool by JetBrains with agile boards, time tracking, and deep I...

Free / $3.67+ Free
#9

Botpress

★ 4.3

Open-source conversational AI platform for building AI chatbots and agents with visual flow builder,...

Free / $79+ Free
#10 Zendesk

Zendesk

★ 4.3

Complete customer service solution with ticketing, messaging, and AI-powered support.

$55+
#11 LiveAgent

LiveAgent

★ 4.3

All-in-one help desk software with live chat, ticketing, and call center.

Free / $9+ Free
#12 tawk.to

tawk.to

★ 4.3

Completely free live chat software with no limits on agents or chat volume.

Free / $19+ Free
#13

Relevance AI

★ 4.2

No-code AI workforce platform for building, managing, and deploying AI agents that automate business...

Free / $199+ Free
#14 Kustomer

Kustomer

★ 4.2

CRM-powered customer service platform with AI automation for modern support.

$89+

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