Freshservice Pricing 2026
Complete breakdown of Freshservice plans, costs, and what's included. Plans start at $19/mo.
All Freshservice Plans & Pricing
Choose the right plan for your needs. All prices are billed monthly.
Starter
- ✓ All Free features
- ✓ Increased storage limits
- ✓ Email support
- ✓ Basic integrations
- ✓ Up to 10 team members
Growth
- ✓ Full feature access
- ✓ Priority support
- ✓ Advanced integrations
- ✓ Team collaboration
- ✓ Custom configurations
Pro
- ✓ All Starter features
- ✓ Unlimited projects
- ✓ Advanced analytics
- ✓ Priority support
- ✓ Custom workflows
Enterprise
- ✓ Everything in Business
- ✓ Custom contracts
- ✓ Dedicated account manager
- ✓ Advanced security & compliance
- ✓ Unlimited everything
- ✓ Custom integrations & SLA
All Freshservice paid plans are billed per agent monthly. Annual billing typically saves 15-20%.
Freshservice Plan Comparison
See what's included in each plan at a glance.
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Price | $19/mo | $49/mo | $49/mo | $119/mo |
| Storage | 10 GB | 100 GB | 100 GB | Unlimited |
| Team Members | Up to 10 | Up to 50 | Up to 50 | Unlimited |
| Integrations | Standard | Advanced | Advanced | All + Custom |
| Support | Priority | Priority | 24/7 Dedicated | |
| Analytics | Standard | Advanced | Advanced | Custom |
| Custom Branding | ✗ | ✓ | ✓ | ✓ |
| API Access | Standard | Full | Full | Full + Custom |
| SSO / SAML | ✗ | ✗ | ✗ | ✓ |
How to Save on Freshservice
Choose Annual Billing
Save 15-20% by switching from monthly to annual billing. Most Freshservice plans offer this discount.
Student & Education Discounts
Students, teachers, and educational institutions may qualify for special pricing or extended free plans.
Startup Programs
Early-stage startups can often access premium features at reduced rates through partner programs.
Freshservice vs Competitors: Price Comparison
How does Freshservice pricing stack up against similar tools?
Freshservice
This tool
HubSpot
Zendesk
Intercom
Freshdesk
Freshservice Pricing FAQ
Common questions about Freshservice costs, plans, and billing.
Is Freshservice free?
Freshservice does not offer a permanently free plan. However, most plans include a free trial period so you can test the platform before committing. Paid plans start at $19/month.
How much does Freshservice cost per user?
Freshservice uses a per agent monthly pricing model. The Starter plan is $19/month. The Growth plan is $49/month. The Pro plan is $95/month. The Enterprise plan is $119/month.
Does Freshservice offer a free trial?
Most Freshservice paid plans include a free trial period (typically 7-14 days) so you can explore premium features before committing. Check the Freshservice website for current trial offers and terms.
What is the cheapest Freshservice plan?
The most affordable Freshservice plan is Starter at $19/month. Annual billing can save you 15-20%.
Is Freshservice worth the price?
Freshservice is rated 4.4/5 by users. It's best for it teams, enterprise, msp providers. Key strengths include intuitive interface and itil-ready. Most plans include a free trial. Compare with alternatives like HubSpot and Zendesk to ensure the best fit.
Does Freshservice offer discounts for annual billing?
Yes, most SaaS tools including Freshservice offer significant discounts (typically 15-20% off) when you choose annual billing instead of monthly. Student, nonprofit, and startup discounts may also be available — check the Freshservice pricing page for current offers.
Ready to get started with Freshservice?
Start your free trial of Freshservice and see if it fits your workflow.