Loom
Smokeball
| Feature | Smokeball | |
|---|---|---|
| Pricing | Free / from $12.5/mo | From $39/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.5 / 5 | 4.5 / 5 |
| Best For | remote-teams, developers, customer-success, managers, educators | small-law-firms, mid-size-firms, litigation-practices, billable-hour-firms |
| Founded | 2015 | 2007 |
| Screen Recording | ✓ | ✗ |
| Video Messages | ✓ | ✗ |
| Transcription | ✓ | ✗ |
| Reactions | ✓ | ✗ |
| Video Editing | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Automatic Time Tracking | ✗ | ✓ |
| Document Automation | ✗ | ✓ |
| Matter Management | ✗ | ✓ |
| Billing | ✗ | ✓ |
| Reporting | ✗ | ✓ |
| Microsoft Integration | ✗ | ✓ |
✓ Loom Pros
- Instant async video communication
- Screen + webcam recording
- Auto-transcription and captions
- Slack and Notion integration
✗ Loom Cons
- 25-video limit on free plan
- 5-minute recording limit on free
- Requires good internet for fast uploads
✓ Smokeball Pros
- Automatic time recording
- Deep Microsoft Office integration
- Strong document automation
- Excellent for billing accuracy
✗ Smokeball Cons
- Windows-only desktop app
- Higher price point
- Learning curve for automation
The Verdict
Loom is built for remote teams and developers, with a focus on screen-recording and video-messages. Smokeball targets small law firms and mid size firms and leads with automatic-time-tracking and document-automation.
On pricing, Loom is the clear winner for budget-conscious users — starting at $12.5/mo compared to $39/mo for Smokeball. That $26.5/mo difference adds up quickly for growing teams.
Loom has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Smokeball requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.