8x8
Zoho Meeting
| Feature | 8x8 | Zoho Meeting |
|---|---|---|
| Pricing | From $28/mo | Free / from $1.5/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4 / 5 | 4.1 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | zoho-users, small-businesses, budget-conscious-teams, webinar-hosts |
| Founded | 1987 | 2009 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✓ |
| Call Recording | ✓ | ✗ |
| Video Meetings | ✗ | ✓ |
| Webinars | ✗ | ✓ |
| Screen Sharing | ✗ | ✓ |
| Recording | ✗ | ✓ |
| Virtual Backgrounds | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Zoho Meeting Pros
- Very affordable pricing
- Zoho ecosystem integration
- No participant limit on free plan
- GDPR compliant
✗ Zoho Meeting Cons
- Fewer features than Zoom
- Limited third-party integrations
- Lower brand recognition
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Zoho Meeting targets zoho users and small businesses and leads with video-meetings and webinars.
On pricing, Zoho Meeting is the clear winner for budget-conscious users — starting at $1.5/mo compared to $28/mo for 8x8. That $26.5/mo difference adds up quickly for growing teams.
Zoho Meeting has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. 8x8 requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.