8x8
Microsoft Teams
| Feature | 8x8 | Microsoft Teams |
|---|---|---|
| Pricing | From $28/mo | Free / from $4/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4 / 5 | 4.3 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | enterprise, teams, microsoft-users, remote-workers |
| Founded | 1987 | 2017 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Call Recording | ✓ | ✗ |
| Chat | ✗ | ✓ |
| Video Meetings | ✗ | ✓ |
| Channels | ✗ | ✓ |
| File Sharing | ✗ | ✓ |
| Apps | ✗ | ✓ |
| Whiteboard | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Microsoft Teams Pros
- Included with Microsoft 365
- Great video calling
- Deep Office integration
- Large meeting capacity
✗ Microsoft Teams Cons
- Resource heavy
- Complex admin settings
- Can feel cluttered
- Requires Microsoft ecosystem
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Microsoft Teams targets enterprise and teams and leads with chat and video-meetings.
On pricing, Microsoft Teams is the clear winner for budget-conscious users — starting at $4/mo compared to $28/mo for 8x8. That $24/mo difference adds up quickly for growing teams.
Microsoft Teams has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. 8x8 requires a paid subscription from day one.
Bottom line: Microsoft Teams has a slight overall edge — but if unlimited international calling matters most to you, 8x8 may still be the right call.
