8x8
Brevo
| Feature | 8x8 | Brevo |
|---|---|---|
| Pricing | From $28/mo | Free / from $25/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4 / 5 | 4.3 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | small-businesses, startups, ecommerce, developers-needing-transactional-email |
| Founded | 1987 | 2012 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Call Recording | ✓ | ✗ |
| Email Campaigns | ✗ | ✓ |
| Sms Marketing | ✗ | ✓ |
| Whatsapp Campaigns | ✗ | ✓ |
| Marketing Automation | ✗ | ✓ |
| Crm | ✗ | ✓ |
| Transactional Api | ✗ | ✓ |
| Landing Pages | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Brevo Pros
- Generous free plan with 300 emails per day
- Multi-channel: email, SMS, WhatsApp, push in one tool
- Built-in CRM included in all plans
- Transactional email/SMS API for developers
✗ Brevo Cons
- Email editor less polished than Mailchimp
- Automation features less advanced than ActiveCampaign
- Customer support can be slow on free plan
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Brevo targets small businesses and startups and leads with email-campaigns and sms-marketing.
Pricing is close: Brevo starts at $25/mo versus $28/mo for 8x8 — not a deciding factor on its own.
Brevo has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. 8x8 requires a paid subscription from day one.
Feature-wise, Brevo offers broader built-in capabilities (7 features vs 6), while 8x8 takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Brevo has a slight overall edge — but if unlimited international calling matters most to you, 8x8 may still be the right call.