SimplePractice
Zocdoc
| Feature | SimplePractice | Zocdoc |
|---|---|---|
| Pricing | From $29/mo | Free / from $300/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.4 / 5 | 4.3 / 5 |
| Best For | therapists, counselors, solo-practitioners, wellness-professionals | patients, medical-practices, dentists, specialists |
| Founded | 2012 | 2007 |
| Scheduling | ✓ | ✗ |
| Telehealth | ✓ | ✓ |
| Billing | ✓ | ✗ |
| Insurance Claims | ✓ | ✗ |
| Documentation | ✓ | ✗ |
| Client Portal | ✓ | ✗ |
| Mobile App | ✓ | ✓ |
| Secure Messaging | ✓ | ✗ |
| Appointment Booking | ✗ | ✓ |
| Insurance Verification | ✗ | ✓ |
| Patient Reviews | ✗ | ✓ |
| Provider Profiles | ✗ | ✓ |
| Reminders | ✗ | ✓ |
✓ SimplePractice Pros
- Purpose-built for mental health and wellness professionals
- HIPAA-compliant telehealth included
- Integrated insurance billing and claims
- Client portal for intake forms and scheduling
- Beautiful mobile app for practitioners
✗ SimplePractice Cons
- No free plan available
- Limited to solo and small group practices
- Additional fees for some claim submissions
✓ Zocdoc Pros
- Free for patients to search and book
- Real-time insurance verification
- Extensive provider network across specialties
- Patient reviews and ratings for transparency
✗ Zocdoc Cons
- Expensive for providers at $300/month per listing
- Limited availability in rural areas
- Some reviews may not reflect current practice quality
The Verdict
SimplePractice is built for therapists and counselors, with a focus on scheduling and telehealth. Zocdoc targets patients and medical practices and leads with appointment-booking and insurance-verification.
On pricing, SimplePractice is the clear winner for budget-conscious users — starting at $29/mo compared to $300/mo for Zocdoc. That $271/mo difference adds up quickly for growing teams.
Zocdoc has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. SimplePractice requires a paid subscription from day one.
Feature-wise, SimplePractice offers broader built-in capabilities (8 features vs 7), while Zocdoc takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.