SalesLoft
Zoho CRM
| Feature | SalesLoft | Zoho CRM |
|---|---|---|
| Pricing | Contact sales | Free / from $14/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.3 / 5 | 4.2 / 5 |
| Best For | sales-teams, sdrs-and-aes, mid-market-companies, revenue-teams | small-businesses, zoho-users, sales-teams, growing-companies |
| Founded | 2011 | 2005 |
| Cadences | ✓ | ✗ |
| Conversation Intelligence | ✓ | ✗ |
| Deal Management | ✓ | ✗ |
| Forecasting | ✓ | ✗ |
| Coaching | ✓ | ✗ |
| Analytics | ✓ | ✓ |
| Crm Sync | ✓ | ✗ |
| Lead Management | ✗ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Ai Predictions | ✗ | ✓ |
| Multichannel | ✗ | ✓ |
| Customization | ✗ | ✓ |
✓ SalesLoft Pros
- Intuitive UI that reps actually want to use
- Strong cadence/sequence management
- Excellent conversation intelligence with call recording
- Good integration ecosystem (200+ tools)
✗ SalesLoft Cons
- Pricing requires sales contact (not transparent)
- Some advanced features only in premier tier
- Reporting less customizable than some competitors
✓ Zoho CRM Pros
- Affordable
- Zoho ecosystem
- AI assistant Zia
- Highly customizable
✗ Zoho CRM Cons
- Interface cluttered
- Learning curve
- Support varies by plan
The Verdict
SalesLoft is built for sales teams and sdrs and aes, with a focus on cadences and conversation-intelligence. Zoho CRM targets small businesses and zoho users and leads with lead-management and workflow-automation.
SalesLoft uses custom enterprise pricing, while Zoho CRM starts at $14/mo — a tangible advantage for teams with a fixed budget.
Zoho CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. SalesLoft requires a paid subscription from day one.
Feature-wise, SalesLoft offers broader built-in capabilities (7 features vs 6), while Zoho CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.