Insightly
Smartsheet
| Feature | Insightly | Smartsheet |
|---|---|---|
| Pricing | Free / from $29/mo | Free / from $9/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4 / 5 | 4.3 / 5 |
| Best For | growing-businesses, project-based-companies, professional-services, mid-market | enterprise, project-managers, operations-teams, it-teams |
| Founded | 2009 | 2005 |
| Contact Management | ✓ | ✗ |
| Pipeline Management | ✓ | ✗ |
| Project Management | ✓ | ✗ |
| Workflow Automation | ✓ | ✗ |
| Email Tracking | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Sheets | ✗ | ✓ |
| Gantt Charts | ✗ | ✓ |
| Automation | ✗ | ✓ |
| Dashboards | ✗ | ✓ |
| Forms | ✗ | ✓ |
| Resource Management | ✗ | ✓ |
✓ Insightly Pros
- CRM plus project management
- Good workflow automation
- AppConnect integration platform
- Affordable pricing
✗ Insightly Cons
- Interface feels dated
- Limited marketing features
- Reporting could be stronger
✓ Smartsheet Pros
- Familiar spreadsheet interface
- Powerful automation
- Enterprise-grade
- Good dashboards
✗ Smartsheet Cons
- Can be confusing
- Expensive for small teams
- Learning curve
The Verdict
Insightly is built for growing businesses and project based companies, with a focus on contact-management and pipeline-management. Smartsheet targets enterprise and project managers and leads with sheets and gantt-charts.
On pricing, Smartsheet is the clear winner for budget-conscious users — starting at $9/mo compared to $29/mo for Insightly. That $20/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Bottom line: Smartsheet has a slight overall edge — but if crm plus project management matters most to you, Insightly may still be the right call.