Epic Systems
TherapyNotes
| Feature | Epic Systems | TherapyNotes |
|---|---|---|
| Pricing | Contact sales | From $49/mo |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.4 / 5 | 4.6 / 5 |
| Best For | hospitals, health-systems, academic-medical-centers, large-clinics | therapists, psychologists, counselors, behavioral-health-practices |
| Founded | 1980 | 2010 |
| Ehr | ✓ | ✗ |
| Patient Portal | ✓ | ✓ |
| Clinical Documentation | ✓ | ✗ |
| Revenue Cycle | ✓ | ✗ |
| Population Health | ✓ | ✗ |
| Telehealth | ✓ | ✓ |
| Progress Notes | ✗ | ✓ |
| Scheduling | ✗ | ✓ |
| Insurance Billing | ✗ | ✓ |
| Credit Card Processing | ✗ | ✓ |
✓ Epic Systems Pros
- Most comprehensive EHR system
- Excellent interoperability
- Patient portal (MyChart)
- Trusted by top hospitals
✗ Epic Systems Cons
- Extremely expensive implementation
- Years-long deployment
- Complex to customize
✓ TherapyNotes Pros
- Purpose-built for therapists
- Excellent documentation templates
- Reliable customer support
- Insurance billing included
✗ TherapyNotes Cons
- Limited customization options
- No telehealth on basic plan
- Interface could be modernized
The Verdict
Epic Systems is built for hospitals and health systems, with a focus on ehr and patient-portal. TherapyNotes targets therapists and psychologists and leads with progress-notes and scheduling.
Epic Systems uses custom enterprise pricing, while TherapyNotes starts at $49/mo — a tangible advantage for teams with a fixed budget.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.