8x8
Signal
| Feature | 8x8 | Signal |
|---|---|---|
| Pricing | From $28/mo | Free only |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4 / 5 | 4.6 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | privacy-advocates, journalists, activists, security-conscious-users |
| Founded | 1987 | 2014 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Call Recording | ✓ | ✗ |
| End To End Encryption | ✗ | ✓ |
| Group Chats | ✗ | ✓ |
| Voice Calls | ✗ | ✓ |
| Video Calls | ✗ | ✓ |
| Disappearing Messages | ✗ | ✓ |
| Screen Security | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Signal Pros
- Industry-leading encryption
- Completely free and open-source
- No ads or data collection
- Cross-platform support
✗ Signal Cons
- Smaller user base than WhatsApp
- Limited business features
- No channels or bots
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Signal targets privacy advocates and journalists and leads with end-to-end-encryption and group-chats.
Signal uses custom enterprise pricing, while 8x8 starts at $28/mo — a tangible advantage for teams with a fixed budget.
Signal has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. 8x8 requires a paid subscription from day one.
Signal edges out on user ratings (4.6 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Signal has a slight overall edge — but if unlimited international calling matters most to you, 8x8 may still be the right call.