Kayako Pricing 2026
Complete breakdown of Kayako plans, costs, and what's included. Plans start at $30/mo.
All Kayako Plans & Pricing
Choose the right plan for your needs. All prices are billed monthly.
Growth
- ✓ Full feature access
- ✓ Priority support
- ✓ Advanced integrations
- ✓ Team collaboration
- ✓ Custom configurations
Scale
- ✓ Full feature access
- ✓ Priority support
- ✓ Advanced integrations
- ✓ Team collaboration
- ✓ Custom configurations
Enterprise
- ✓ Everything in Business
- ✓ Custom contracts
- ✓ Dedicated account manager
- ✓ Advanced security & compliance
- ✓ Unlimited everything
- ✓ Custom integrations & SLA
All Kayako paid plans are billed per agent monthly. Annual billing typically saves 15-20%.
Kayako Plan Comparison
See what's included in each plan at a glance.
| Feature | Growth | Scale | Enterprise |
|---|---|---|---|
| Price | $60/mo | $60/mo | Custom |
| Storage | 100 GB | 100 GB | Unlimited |
| Team Members | Up to 50 | Up to 50 | Unlimited |
| Integrations | Advanced | Advanced | All + Custom |
| Support | Priority | Priority | 24/7 Dedicated |
| Analytics | Advanced | Advanced | Custom |
| Custom Branding | ✓ | ✓ | ✓ |
| API Access | Full | Full | Full + Custom |
| SSO / SAML | ✗ | ✗ | ✓ |
How to Save on Kayako
Choose Annual Billing
Save 15-20% by switching from monthly to annual billing. Most Kayako plans offer this discount.
Student & Education Discounts
Students, teachers, and educational institutions may qualify for special pricing or extended free plans.
Startup Programs
Early-stage startups can often access premium features at reduced rates through partner programs.
Kayako vs Competitors: Price Comparison
How does Kayako pricing stack up against similar tools?
Kayako
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HubSpot
Zendesk
Intercom
Freshdesk
Kayako Pricing FAQ
Common questions about Kayako costs, plans, and billing.
Is Kayako free?
Kayako does not offer a permanently free plan. However, most plans include a free trial period so you can test the platform before committing. Paid plans start at $30/month.
How much does Kayako cost per user?
Kayako uses a per agent monthly pricing model. The Growth plan is $30/month. The Scale plan is $60/month.
Does Kayako offer a free trial?
Most Kayako paid plans include a free trial period (typically 7-14 days) so you can explore premium features before committing. Check the Kayako website for current trial offers and terms.
What is the cheapest Kayako plan?
The most affordable Kayako plan is Growth at $30/month. Annual billing can save you 15-20%.
Is Kayako worth the price?
Kayako is rated 3.9/5 by users. It's best for ecommerce, saas companies, support teams. Key strengths include unified customer view and good live chat. Most plans include a free trial. Compare with alternatives like HubSpot and Zendesk to ensure the best fit.
Does Kayako offer discounts for annual billing?
Yes, most SaaS tools including Kayako offer significant discounts (typically 15-20% off) when you choose annual billing instead of monthly. Student, nonprofit, and startup discounts may also be available — check the Kayako pricing page for current offers.
Ready to get started with Kayako?
Start your free trial of Kayako and see if it fits your workflow.