Gladly Pricing 2026
Complete breakdown of Gladly plans, costs, and what's included. Plans start at $180/mo.
All Gladly Plans & Pricing
Choose the right plan for your needs. All prices are billed monthly.
Hero
- ✓ Full feature access
- ✓ Priority support
- ✓ Advanced integrations
- ✓ Team collaboration
- ✓ Custom configurations
Superhero
- ✓ Full feature access
- ✓ Priority support
- ✓ Advanced integrations
- ✓ Team collaboration
- ✓ Custom configurations
All Gladly paid plans are billed per agent monthly. Annual billing typically saves 15-20%.
Gladly Plan Comparison
See what's included in each plan at a glance.
| Feature | Hero | Superhero |
|---|---|---|
| Price | $210/mo | $210/mo |
| Storage | 100 GB | 100 GB |
| Team Members | Up to 50 | Up to 50 |
| Integrations | Advanced | Advanced |
| Support | Priority | Priority |
| Analytics | Advanced | Advanced |
| Custom Branding | ✓ | ✓ |
| API Access | Full | Full |
| SSO / SAML | ✗ | ✗ |
How to Save on Gladly
Choose Annual Billing
Save 15-20% by switching from monthly to annual billing. Most Gladly plans offer this discount.
Student & Education Discounts
Students, teachers, and educational institutions may qualify for special pricing or extended free plans.
Startup Programs
Early-stage startups can often access premium features at reduced rates through partner programs.
Gladly vs Competitors: Price Comparison
How does Gladly pricing stack up against similar tools?
Gladly
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Gladly Pricing FAQ
Common questions about Gladly costs, plans, and billing.
Is Gladly free?
Gladly does not offer a permanently free plan. However, most plans include a free trial period so you can test the platform before committing. Paid plans start at $180/month.
How much does Gladly cost per user?
Gladly uses a per agent monthly pricing model. The Hero plan is $180/month. The Superhero plan is $210/month.
Does Gladly offer a free trial?
Most Gladly paid plans include a free trial period (typically 7-14 days) so you can explore premium features before committing. Check the Gladly website for current trial offers and terms.
What is the cheapest Gladly plan?
The most affordable Gladly plan is Hero at $180/month. Annual billing can save you 15-20%.
Is Gladly worth the price?
Gladly is rated 4.5/5 by users. It's best for ecommerce brands, luxury retail, enterprise support. Key strengths include single conversation thread per customer and excellent omnichannel support. Most plans include a free trial. Compare with alternatives like Slack and Microsoft Teams to ensure the best fit.
Does Gladly offer discounts for annual billing?
Yes, most SaaS tools including Gladly offer significant discounts (typically 15-20% off) when you choose annual billing instead of monthly. Student, nonprofit, and startup discounts may also be available — check the Gladly pricing page for current offers.
Ready to get started with Gladly?
Start your free trial of Gladly and see if it fits your workflow.