Loops
Tines
| Feature | Loops | Tines |
|---|---|---|
| Pricing | Free / from $49/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 4.5 / 5 |
| Best For | saas-companies, startups, product-led-growth, developers | security-teams, soc-analysts, incident-responders, security-engineers |
| Founded | 2022 | 2018 |
| Email Campaigns | ✓ | ✗ |
| Automation Loops | ✓ | ✗ |
| Transactional Email | ✓ | ✗ |
| Audience Segments | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Api | ✓ | ✗ |
| Templates | ✓ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Alert Triage | ✗ | ✓ |
| Incident Response | ✗ | ✓ |
| Case Management | ✗ | ✓ |
| Integrations | ✗ | ✓ |
✓ Loops Pros
- Purpose-built for SaaS (not retrofitted from marketing)
- Beautiful default templates and editor
- Transactional and marketing in one platform
- Free plan with 1,000 contacts
✗ Loops Cons
- Newer platform with fewer integrations
- Limited advanced segmentation compared to mature tools
- Not suited for non-SaaS businesses
✓ Tines Pros
- No-code workflow builder
- Security-focused templates
- Generous free tier
- Fast implementation
✗ Tines Cons
- Security-focused (not general automation)
- Smaller community
- Limited non-security integrations
The Verdict
Loops is built for saas companies and startups, with a focus on email-campaigns and automation-loops. Tines targets security teams and soc analysts and leads with workflow-automation and alert-triage.
Tines uses custom enterprise pricing, while Loops starts at $49/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Loops offers broader built-in capabilities (7 features vs 6), while Tines takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.