Loom
Mattermost
| Feature | Loom | Mattermost |
|---|---|---|
| Pricing | Free / from $12.5/mo | Free / from $10/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.5 / 5 | 4.2 / 5 |
| Best For | remote-teams, developers, customer-success, managers, educators | devops-teams, security-conscious-orgs, government, enterprise |
| Founded | 2015 | 2015 |
| Screen Recording | ✓ | ✗ |
| Video Messages | ✓ | ✗ |
| Transcription | ✓ | ✗ |
| Reactions | ✓ | ✗ |
| Video Editing | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Messaging | ✗ | ✓ |
| Channels | ✗ | ✓ |
| Playbooks | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Self Hosting | ✗ | ✓ |
| Compliance | ✗ | ✓ |
✓ Loom Pros
- Instant async video communication
- Screen + webcam recording
- Auto-transcription and captions
- Slack and Notion integration
✗ Loom Cons
- 25-video limit on free plan
- 5-minute recording limit on free
- Requires good internet for fast uploads
✓ Mattermost Pros
- Self-hostable
- Open source
- DevOps integrations
- Secure
✗ Mattermost Cons
- Smaller ecosystem
- Fewer integrations than Slack
- Self-hosting complexity
The Verdict
Loom is built for remote teams and developers, with a focus on screen-recording and video-messages. Mattermost targets devops teams and security conscious orgs and leads with messaging and channels.
Pricing is close: Mattermost starts at $10/mo versus $12.5/mo for Loom — not a deciding factor on its own.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Bottom line: Loom has a slight overall edge — but if self-hostable matters most to you, Mattermost may still be the right call.
