Epic Systems
Jane App
| Feature | Epic Systems | Jane App |
|---|---|---|
| Pricing | Contact sales | From $54/mo |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.2 / 5 | 4.7 / 5 |
| Best For | hospitals, health-systems, large-clinics, academic-medical-centers | physiotherapists, chiropractors, psychologists, multi-practitioner-clinics |
| Founded | 1979 | 2012 |
| Electronic Health Records | ✓ | ✗ |
| Patient Portal | ✓ | ✗ |
| Clinical Workflows | ✓ | ✗ |
| Billing | ✓ | ✗ |
| Scheduling | ✓ | ✗ |
| Interoperability | ✓ | ✗ |
| Telehealth | ✓ | ✓ |
| Online Booking | ✗ | ✓ |
| Charting | ✗ | ✓ |
| Insurance Billing | ✗ | ✓ |
| Intake Forms | ✗ | ✓ |
| Staff Scheduling | ✗ | ✓ |
✓ Epic Systems Pros
- Most widely used EHR in US hospitals
- Comprehensive interoperability with MyChart patient portal
- Highly customizable to specific clinical workflows
- Strong regulatory compliance (HIPAA, HITECH)
✗ Epic Systems Cons
- Extremely expensive implementation costs
- Requires extensive training for staff
- Vendor lock-in with proprietary systems
✓ Jane App Pros
- Beautiful and intuitive interface
- Online booking with custom intake forms
- Insurance billing built in
- Excellent customer support
✗ Jane App Cons
- No free plan or trial without credit card
- Canada-focused (expanding globally)
- Monthly cost adds up for solo practitioners
The Verdict
Epic Systems is built for hospitals and health systems, with a focus on electronic-health-records and patient-portal. Jane App targets physiotherapists and chiropractors and leads with online-booking and charting.
Epic Systems uses custom enterprise pricing, while Jane App starts at $54/mo — a tangible advantage for teams with a fixed budget.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Jane App edges out on user ratings (4.7 vs 4.2). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Epic Systems offers broader built-in capabilities (7 features vs 6), while Jane App takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Jane App has a slight overall edge — but if most widely used ehr in us hospitals matters most to you, Epic Systems may still be the right call.