Crisp
Edmodo
| Feature | Crisp | Edmodo |
|---|---|---|
| Pricing | Free / from $25/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 3.8 / 5 |
| Best For | startups, small-businesses, saas-companies, e-commerce | k12-teachers, students, parents, school-districts |
| Founded | 2015 | 2008 |
| Live Chat | ✓ | ✗ |
| Chatbot | ✓ | ✗ |
| Shared Inbox | ✓ | ✗ |
| Knowledge Base | ✓ | ✗ |
| Campaigns | ✓ | ✗ |
| Status Page | ✓ | ✗ |
| Video Chat | ✓ | ✗ |
| Class Groups | ✗ | ✓ |
| Assignments | ✗ | ✓ |
| Quizzes | ✗ | ✓ |
| Messaging | ✗ | ✓ |
| Resource Sharing | ✗ | ✓ |
| Parent Accounts | ✗ | ✓ |
✓ Crisp Pros
- Very generous free tier (2 seats included)
- Per-workspace pricing instead of per-seat
- Built-in chatbot builder with no-code
- Clean and modern interface
✗ Crisp Cons
- Limited advanced automation compared to Intercom
- Chatbot AI less sophisticated than competitors
- Fewer integrations than larger platforms
✓ Edmodo Pros
- Free for all users
- Safe social learning environment
- Easy for students to use
- Good parent communication
✗ Edmodo Cons
- Limited advanced LMS features
- Less active development recently
- Basic assessment tools
The Verdict
Crisp is built for startups and small businesses, with a focus on live-chat and chatbot. Edmodo targets k12 teachers and students and leads with class-groups and assignments.
Edmodo uses custom enterprise pricing, while Crisp starts at $25/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Crisp edges out on user ratings (4.4 vs 3.8). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Crisp offers broader built-in capabilities (7 features vs 6), while Edmodo takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Crisp has a slight overall edge — but if free for all users matters most to you, Edmodo may still be the right call.