8x8
Krisp
| Feature | 8x8 | Krisp |
|---|---|---|
| Pricing | From $28/mo | Free / from $8/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4 / 5 | 4.4 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | remote-workers, call-centers, podcasters, open-office-workers |
| Founded | 1987 | 2017 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Call Recording | ✓ | ✗ |
| Noise Cancellation | ✗ | ✓ |
| Meeting Notes | ✗ | ✓ |
| Transcription | ✗ | ✓ |
| Call Summaries | ✗ | ✓ |
| Echo Removal | ✗ | ✓ |
| Accent Localization | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Krisp Pros
- Excellent noise cancellation
- Works with any app
- Meeting notes
- Privacy focused
✗ Krisp Cons
- Limited free minutes
- CPU usage
- Occasional audio artifacts
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Krisp targets remote workers and call centers and leads with noise-cancellation and meeting-notes.
On pricing, Krisp is the clear winner for budget-conscious users — starting at $8/mo compared to $28/mo for 8x8. That $20/mo difference adds up quickly for growing teams.
Krisp has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. 8x8 requires a paid subscription from day one.
Krisp edges out on user ratings (4.4 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Krisp has a slight overall edge — but if unlimited international calling matters most to you, 8x8 may still be the right call.