Customer Success Workflow
Tools for support, CRM, feedback collection, and customer relationship management.
Top Tools for This Workflow
| # | Tool | Category | Rating | Price | Free? |
|---|---|---|---|---|---|
| 1 | GitHub | devops | ★ 4.8 | Free / $4+ | ✓ |
| 2 | Ahrefs | seo | ★ 4.7 | $129+ | ✗ |
| 3 | Calendly | calendar | ★ 4.6 | Free / $12+ | ✓ |
| 4 | Semrush | seo | ★ 4.6 | Free / $139.95+ | ✓ |
| 5 | Plausible Analytics | analytics | ★ 4.6 | $9+ | ✗ |
| 6 | Gong | sales | ★ 4.6 | Contact sales | ✗ |
| 7 | Grafana | devops | ★ 4.6 | Free / $29+ | ✓ |
| 8 | Clay | sales | ★ 4.6 | Free / $149+ | ✓ |
| 9 | dbt | database | ★ 4.6 | Free / $100+ | ✓ |
| 10 | Attio | crm | ★ 4.6 | Free / $29+ | ✓ |
| 11 | Practice Better | healthcare | ★ 4.6 | $25+ | ✗ |
| 12 | Fathom Analytics | analytics | ★ 4.6 | $14+ | ✗ |
| 13 | Monday.com | project management | ★ 4.5 | Free / $9+ | ✓ |
| 14 | Loom | video conferencing | ★ 4.5 | Free / $12.5+ | ✓ |
| 15 | Discord | communication | ★ 4.5 | Free / $9.99+ | ✓ |
| 16 | Mixpanel | analytics | ★ 4.5 | Free / $28+ | ✓ |
| 17 | Instantly | sales | ★ 4.5 | $37+ | ✗ |
| 18 | PostHog | analytics | ★ 4.5 | Free / $0+ | ✓ |
| 19 | Close | crm | ★ 4.5 | $49+ | ✗ |
| 20 | Help Scout | customer support | ★ 4.5 | Free / $25+ | ✓ |
All Recommended Tools
GitHub
The world's largest code hosting platform with version control, CI/CD, project m...
Ahrefs
Comprehensive SEO toolset with the industry's largest backlink index, keyword re...
Calendly
Scheduling automation platform that eliminates back-and-forth emails for booking...
Semrush
All-in-one digital marketing toolkit covering SEO, PPC, content marketing, socia...
Plausible Analytics
Privacy-friendly, lightweight Google Analytics alternative that doesn't use cook...
Gong
Revenue intelligence platform that analyzes sales calls, emails, and meetings to...
Grafana
Open-source observability and data visualization platform for creating dashboard...
Clay
Data enrichment and outreach platform combining 75+ data providers with AI-power...
dbt
Data transformation tool enabling analytics engineers to transform raw data in w...
Attio
Next-generation CRM with a flexible data model, real-time multiplayer collaborat...
Practice Better
All-in-one practice management platform for health and wellness practitioners, w...
Fathom Analytics
Simple privacy-first website analytics that provides essential metrics without t...
Monday.com
Work OS for teams to run projects, workflows, and everyday work....
Loom
Async video messaging tool for sharing quick screen recordings with your team or...
Discord
Communication platform with text, voice, and video for communities, teams, and f...
Mixpanel
Product analytics platform for tracking user behavior, funnels, retention, and f...
Instantly
Cold email outreach platform with unlimited email accounts, AI personalization, ...
PostHog
Open-source product analytics suite with event tracking, session replay, feature...
Close
CRM built for inside sales teams with built-in calling, email sequences, and pip...
Help Scout
Customer support platform built around shared email inbox with knowledge base, l...
Proton
Privacy-focused suite offering end-to-end encrypted email, VPN, cloud storage, c...
Datadog
Cloud monitoring and analytics platform providing infrastructure monitoring, APM...
ActiveCampaign
Customer experience automation platform combining email marketing, marketing aut...
Telegram
Cloud-based messaging platform offering unlimited group chats, channels, bots, a...
Front
Customer operations platform combining shared inboxes, email, chat, and SMS into...
Microsoft Clarity
Free behavioral analytics tool by Microsoft offering unlimited session recording...
Snowflake
Cloud data platform offering a data warehouse, data lake, and data sharing with ...
Databricks
Unified data intelligence platform combining data lakehouse, AI/ML, real-time an...
Umami
Simple, fast, privacy-focused open-source web analytics alternative to Google An...
Lavender
AI email coach for sales teams that scores your emails in real-time, suggests im...