Mattermost
Twenty
| Feature | ||
|---|---|---|
| Pricing | Free / from $10/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.2 / 5 | 4.2 / 5 |
| Best For | devops-teams, security-conscious-orgs, government, enterprise | startups, developers, privacy-focused-businesses, open-source-enthusiasts |
| Founded | 2015 | 2023 |
| Messaging | ✓ | ✗ |
| Channels | ✓ | ✗ |
| Playbooks | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| Self Hosting | ✓ | ✗ |
| Compliance | ✓ | ✗ |
| Contacts Management | ✗ | ✓ |
| Pipeline | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Objects | ✗ | ✓ |
| Graphql Api | ✗ | ✓ |
| Calendar Sync | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Mattermost Pros
- Self-hostable
- Open source
- DevOps integrations
- Secure
✗ Mattermost Cons
- Smaller ecosystem
- Fewer integrations than Slack
- Self-hosting complexity
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
The Verdict
Mattermost is built for devops teams and security conscious orgs, with a focus on messaging and channels. Twenty targets startups and developers and leads with contacts-management and pipeline.
Twenty uses custom enterprise pricing, while Mattermost starts at $10/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Twenty offers broader built-in capabilities (7 features vs 6), while Mattermost takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.