Mattermost
RingCentral
| Feature | Mattermost | RingCentral |
|---|---|---|
| Pricing | Free / from $10/mo | From $30/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.2 / 5 | 4.2 / 5 |
| Best For | devops-teams, security-conscious-orgs, government, enterprise | enterprises, mid-market-companies, distributed-teams, contact-centers |
| Founded | 2015 | 1999 |
| Messaging | ✓ | ✗ |
| Channels | ✓ | ✗ |
| Playbooks | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| Self Hosting | ✓ | ✗ |
| Compliance | ✓ | ✗ |
| Business Phone | ✗ | ✓ |
| Video Meetings | ✗ | ✓ |
| Team Messaging | ✗ | ✓ |
| Contact Center | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Integrations Marketplace | ✗ | ✓ |
✓ Mattermost Pros
- Self-hostable
- Open source
- DevOps integrations
- Secure
✗ Mattermost Cons
- Smaller ecosystem
- Fewer integrations than Slack
- Self-hosting complexity
✓ RingCentral Pros
- Complete UCaaS solution
- Extensive integrations marketplace
- Reliable enterprise-grade platform
- Global coverage
✗ RingCentral Cons
- Expensive for small teams
- Feature overload for simple needs
- Contract lock-in common
The Verdict
Mattermost is built for devops teams and security conscious orgs, with a focus on messaging and channels. RingCentral targets enterprises and mid market companies and leads with business-phone and video-meetings.
On pricing, Mattermost is the clear winner for budget-conscious users — starting at $10/mo compared to $30/mo for RingCentral. That $20/mo difference adds up quickly for growing teams.
Mattermost has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. RingCentral requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.