Heap
LinearB
| Feature | Heap | LinearB |
|---|---|---|
| Pricing | Free only | Free / from $39/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.2 / 5 |
| Best For | product-teams, growth-teams, ux-researchers, data-analysts | engineering-managers, vp-engineering, ctos, devops-teams |
| Founded | 2013 | 2019 |
| Auto Capture | ✓ | ✗ |
| Retroactive Analytics | ✓ | ✗ |
| Session Replay | ✓ | ✗ |
| Journey Mapping | ✓ | ✗ |
| Funnels | ✓ | ✗ |
| Retention | ✓ | ✗ |
| Cycle Time Metrics | ✗ | ✓ |
| Dora Metrics | ✗ | ✓ |
| Pr Insights | ✗ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Team Benchmarks | ✗ | ✓ |
| Planning Intelligence | ✗ | ✓ |
| Investment Profile | ✗ | ✓ |
✓ Heap Pros
- Auto-capture all events
- No code required for tracking
- Retroactive analysis possible
- Session replay included
✗ Heap Cons
- Expensive at scale
- Can be data-overwhelming
- Slower than event-based tools
✓ LinearB Pros
- Correlates engineering metrics with business outcomes
- Automated workflow improvements (WorkerB)
- Benchmarks against industry standards
- Identifies bottlenecks in dev process
✗ LinearB Cons
- Expensive for large engineering teams
- Can feel like surveillance to developers
- Metrics can be gamed if not used carefully
The Verdict
Heap is built for product teams and growth teams, with a focus on auto-capture and retroactive-analytics. LinearB targets engineering managers and vp engineering and leads with cycle-time-metrics and dora-metrics.
Heap uses custom enterprise pricing, while LinearB starts at $39/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, LinearB offers broader built-in capabilities (7 features vs 6), while Heap takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.