Fireflies.ai
Insightly
| Feature | Fireflies.ai | Insightly |
|---|---|---|
| Pricing | Free / from $18/mo | Free / from $29/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 4 / 5 |
| Best For | sales-teams, recruiters, managers, customer-success, consultants | growing-businesses, project-based-companies, professional-services, mid-market |
| Founded | 2016 | 2009 |
| Transcription | ✓ | ✗ |
| Ai Summary | ✓ | ✗ |
| Crm Sync | ✓ | ✗ |
| Conversation Intelligence | ✓ | ✗ |
| Ask Fred | ✓ | ✗ |
| Topic Tracking | ✓ | ✗ |
| Sentiment Analysis | ✓ | ✗ |
| Contact Management | ✗ | ✓ |
| Pipeline Management | ✗ | ✓ |
| Project Management | ✗ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Email Tracking | ✗ | ✓ |
| Reporting | ✗ | ✓ |
✓ Fireflies.ai Pros
- Integrates with 40+ tools including CRM
- Conversation intelligence metrics
- AskFred AI chatbot for meeting queries
- Automatic meeting log to CRM
✗ Fireflies.ai Cons
- Audio quality affects transcription
- Can feel intrusive to meeting participants
- Advanced analytics only on higher plans
✓ Insightly Pros
- CRM plus project management
- Good workflow automation
- AppConnect integration platform
- Affordable pricing
✗ Insightly Cons
- Interface feels dated
- Limited marketing features
- Reporting could be stronger
The Verdict
Fireflies.ai is built for sales teams and recruiters, with a focus on transcription and ai-summary. Insightly targets growing businesses and project based companies and leads with contact-management and pipeline-management.
On pricing, Fireflies.ai is the clear winner for budget-conscious users — starting at $18/mo compared to $29/mo for Insightly. That $11/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Fireflies.ai edges out on user ratings (4.4 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Fireflies.ai offers broader built-in capabilities (7 features vs 6), while Insightly takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Fireflies.ai has a slight overall edge — but if crm plus project management matters most to you, Insightly may still be the right call.