Dialpad
Livestorm
| Feature | Dialpad | Livestorm |
|---|---|---|
| Pricing | From $23/mo | Free / from $99/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.3 / 5 | 4.4 / 5 |
| Best For | sales-teams, support-teams, remote-businesses, enterprises | marketers, sales-teams, event-organizers, saas-companies |
| Founded | 2011 | 2016 |
| Ai Transcription | ✓ | ✗ |
| Voice Intelligence | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Business Phone | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Coaching Tools | ✓ | ✗ |
| Webinars | ✗ | ✓ |
| Virtual Events | ✗ | ✓ |
| Meeting Rooms | ✗ | ✓ |
| Registration Pages | ✗ | ✓ |
| Engagement Analytics | ✗ | ✓ |
| Automation | ✗ | ✓ |
✓ Dialpad Pros
- Real-time AI transcription
- Built-in voice intelligence
- Modern intuitive interface
- Strong integrations
✗ Dialpad Cons
- Higher price than basic VoIP
- AI features require higher tiers
- Call quality depends on internet
✓ Livestorm Pros
- No downloads required
- Excellent webinar automation
- Built-in registration pages
- Great analytics and engagement tools
✗ Livestorm Cons
- Expensive for small teams
- Limited free plan
- Occasional audio lag
The Verdict
Dialpad is built for sales teams and support teams, with a focus on ai-transcription and voice-intelligence. Livestorm targets marketers and sales teams and leads with webinars and virtual-events.
On pricing, Dialpad is the clear winner for budget-conscious users — starting at $23/mo compared to $99/mo for Livestorm. That $76/mo difference adds up quickly for growing teams.
Livestorm has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Dialpad requires a paid subscription from day one.
Both tools are a solid fit for sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.