Crazy Egg
Sprout Social
| Feature | ||
|---|---|---|
| Pricing | From $29/mo | From $249/mo |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.1 / 5 | 4.4 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | enterprise, agencies, marketing-teams, brand-managers |
| Founded | 2006 | 2010 |
| Heatmaps | ✓ | ✗ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✗ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Publishing | ✗ | ✓ |
| Social Inbox | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Social Listening | ✗ | ✓ |
| Advocacy | ✗ | ✓ |
| Chatbots | ✗ | ✓ |
| Review Management | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ Sprout Social Pros
- Best-in-class social analytics and reporting
- Unified inbox across all platforms
- Social listening for brand monitoring
- Excellent customer support
✗ Sprout Social Cons
- Very expensive — starts at $249/month
- Additional profiles cost extra
- Overkill for small businesses
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. Sprout Social targets enterprise and agencies and leads with publishing and social-inbox.
On pricing, Crazy Egg is the clear winner for budget-conscious users — starting at $29/mo compared to $249/mo for Sprout Social. That $220/mo difference adds up quickly for growing teams.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Sprout Social edges out on user ratings (4.4 vs 4.1). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Sprout Social has a slight overall edge — but if simple and focused on conversion optimization matters most to you, Crazy Egg may still be the right call.