Crazy Egg
Heap
| Feature | Crazy Egg | Heap |
|---|---|---|
| Pricing | From $29/mo | Free only |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.1 / 5 | 4.3 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | product-teams, growth-teams, ux-researchers, data-analysts |
| Founded | 2006 | 2013 |
| Heatmaps | ✓ | ✗ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✗ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Auto Capture | ✗ | ✓ |
| Retroactive Analytics | ✗ | ✓ |
| Session Replay | ✗ | ✓ |
| Journey Mapping | ✗ | ✓ |
| Funnels | ✗ | ✓ |
| Retention | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ Heap Pros
- Auto-capture all events
- No code required for tracking
- Retroactive analysis possible
- Session replay included
✗ Heap Cons
- Expensive at scale
- Can be data-overwhelming
- Slower than event-based tools
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. Heap targets product teams and growth teams and leads with auto-capture and retroactive-analytics.
Heap uses custom enterprise pricing, while Crazy Egg starts at $29/mo — a tangible advantage for teams with a fixed budget.
Heap has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Crazy Egg requires a paid subscription from day one.
Feature-wise, Crazy Egg offers broader built-in capabilities (7 features vs 6), while Heap takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.