Crazy Egg
Gong
| Feature | Crazy Egg | Gong |
|---|---|---|
| Pricing | From $29/mo | Contact sales |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.1 / 5 | 4.6 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | sales-leaders, enterprise-sales, revenue-teams, sales-enablement |
| Founded | 2006 | 2015 |
| Heatmaps | ✓ | ✗ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✗ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Call Recording | ✗ | ✓ |
| Deal Intelligence | ✗ | ✓ |
| Coaching | ✗ | ✓ |
| Forecasting | ✗ | ✓ |
| Market Intelligence | ✗ | ✓ |
| Engagement Data | ✗ | ✓ |
| Integrations | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ Gong Pros
- AI automatically identifies winning behaviors in calls
- Deal intelligence predicts close probability
- Powerful coaching features for sales managers
- Integrates with all major CRM and video tools
✗ Gong Cons
- Very expensive (typically $100+/user/month)
- Requires minimum user commitments
- Reps may feel monitored — trust issues
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. Gong targets sales leaders and enterprise sales and leads with call-recording and deal-intelligence.
Gong uses custom enterprise pricing, while Crazy Egg starts at $29/mo — a tangible advantage for teams with a fixed budget.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Gong edges out on user ratings (4.6 vs 4.1). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Gong has a slight overall edge — but if simple and focused on conversion optimization matters most to you, Crazy Egg may still be the right call.