Crazy Egg
FullStory
| Feature | Crazy Egg | FullStory |
|---|---|---|
| Pricing | From $29/mo | Free only |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.1 / 5 | 4.4 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | product-teams, ux-designers, enterprise-apps, conversion-optimization |
| Founded | 2006 | 2014 |
| Heatmaps | ✓ | ✓ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✗ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Session Replay | ✗ | ✓ |
| Product Analytics | ✗ | ✓ |
| Error Tracking | ✗ | ✓ |
| Frustration Signals | ✗ | ✓ |
| User Journeys | ✗ | ✓ |
| Data Export | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ FullStory Pros
- High-fidelity session replay with DOM rendering
- AI-powered insights surface frustration signals
- Combines qualitative and quantitative analytics
- Privacy-first with PII exclusion controls
✗ FullStory Cons
- Expensive for high-traffic sites
- Free plan limited to 1,000 sessions/month
- Can slow page performance with full recording
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. FullStory targets product teams and ux designers and leads with session-replay and heatmaps.
FullStory uses custom enterprise pricing, while Crazy Egg starts at $29/mo — a tangible advantage for teams with a fixed budget.
FullStory has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Crazy Egg requires a paid subscription from day one.
FullStory edges out on user ratings (4.4 vs 4.1). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: FullStory has a slight overall edge — but if simple and focused on conversion optimization matters most to you, Crazy Egg may still be the right call.