Close
Twenty
| Feature | Close | Twenty |
|---|---|---|
| Pricing | From $49/mo | Free only |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.5 / 5 | 4.2 / 5 |
| Best For | inside-sales-teams, startups, smbs, call-heavy-teams | startups, developers, privacy-focused-businesses, open-source-enthusiasts |
| Founded | 2013 | 2023 |
| Calling | ✓ | ✗ |
| Email Sequences | ✓ | ✗ |
| Pipeline | ✓ | ✓ |
| Sms | ✓ | ✗ |
| Predictive Dialer | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Workflows | ✓ | ✗ |
| Contacts Management | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Objects | ✗ | ✓ |
| Graphql Api | ✗ | ✓ |
| Calendar Sync | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Close Pros
- Built-in VoIP calling and SMS
- Powerful email sequences with tracking
- Designed specifically for inside sales workflow
- Fast setup — productive in minutes not weeks
✗ Close Cons
- No free tier available
- Limited marketing automation
- Fewer integrations than HubSpot or Salesforce
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
The Verdict
Close is built for inside sales teams and startups, with a focus on calling and email-sequences. Twenty targets startups and developers and leads with contacts-management and pipeline.
Twenty uses custom enterprise pricing, while Close starts at $49/mo — a tangible advantage for teams with a fixed budget.
Twenty has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Close requires a paid subscription from day one.
Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Close has a slight overall edge — but if completely open-source and free to self-host matters most to you, Twenty may still be the right call.