Close
Insightly
| Feature | Close | Insightly |
|---|---|---|
| Pricing | From $49/mo | Free / from $29/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.5 / 5 | 4 / 5 |
| Best For | inside-sales-teams, startups, smbs, call-heavy-teams | growing-businesses, project-based-companies, professional-services, mid-market |
| Founded | 2013 | 2009 |
| Calling | ✓ | ✗ |
| Email Sequences | ✓ | ✗ |
| Pipeline | ✓ | ✗ |
| Sms | ✓ | ✗ |
| Predictive Dialer | ✓ | ✗ |
| Reporting | ✓ | ✓ |
| Workflows | ✓ | ✗ |
| Contact Management | ✗ | ✓ |
| Pipeline Management | ✗ | ✓ |
| Project Management | ✗ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Email Tracking | ✗ | ✓ |
✓ Close Pros
- Built-in VoIP calling and SMS
- Powerful email sequences with tracking
- Designed specifically for inside sales workflow
- Fast setup — productive in minutes not weeks
✗ Close Cons
- No free tier available
- Limited marketing automation
- Fewer integrations than HubSpot or Salesforce
✓ Insightly Pros
- CRM plus project management
- Good workflow automation
- AppConnect integration platform
- Affordable pricing
✗ Insightly Cons
- Interface feels dated
- Limited marketing features
- Reporting could be stronger
The Verdict
Close is built for inside sales teams and startups, with a focus on calling and email-sequences. Insightly targets growing businesses and project based companies and leads with contact-management and pipeline-management.
On pricing, Insightly is the clear winner for budget-conscious users — starting at $29/mo compared to $49/mo for Close. That $20/mo difference adds up quickly for growing teams.
Insightly has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Close requires a paid subscription from day one.
Close edges out on user ratings (4.5 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Close offers broader built-in capabilities (7 features vs 6), while Insightly takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Close has a slight overall edge — but if crm plus project management matters most to you, Insightly may still be the right call.