Close
Drift
| Feature | Close | Drift |
|---|---|---|
| Pricing | From $49/mo | From $2500/mo |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.5 / 5 | 4.2 / 5 |
| Best For | inside-sales-teams, startups, smbs, call-heavy-teams | b2b-companies, enterprise, sales-teams, marketing-teams |
| Founded | 2013 | 2015 |
| Calling | ✓ | ✗ |
| Email Sequences | ✓ | ✗ |
| Pipeline | ✓ | ✗ |
| Sms | ✓ | ✗ |
| Predictive Dialer | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Workflows | ✓ | ✗ |
| Chatbots | ✗ | ✓ |
| Live Chat | ✗ | ✓ |
| Meeting Scheduling | ✗ | ✓ |
| Video Messaging | ✗ | ✓ |
| Revenue Tracking | ✗ | ✓ |
| Ai Engagement | ✗ | ✓ |
✓ Close Pros
- Built-in VoIP calling and SMS
- Powerful email sequences with tracking
- Designed specifically for inside sales workflow
- Fast setup — productive in minutes not weeks
✗ Close Cons
- No free tier available
- Limited marketing automation
- Fewer integrations than HubSpot or Salesforce
✓ Drift Pros
- Powerful chatbot builder
- Revenue attribution
- Good integrations
- AI-powered routing
✗ Drift Cons
- Very expensive
- Complex setup
- Steep learning curve
The Verdict
Close is built for inside sales teams and startups, with a focus on calling and email-sequences. Drift targets b2b companies and enterprise and leads with chatbots and live-chat.
On pricing, Close is the clear winner for budget-conscious users — starting at $49/mo compared to $2500/mo for Drift. That $2451/mo difference adds up quickly for growing teams.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Feature-wise, Close offers broader built-in capabilities (7 features vs 6), while Drift takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Close has a slight overall edge — but if powerful chatbot builder matters most to you, Drift may still be the right call.