Brevo
Capsule CRM
| Feature | Brevo | Capsule CRM |
|---|---|---|
| Pricing | Free / from $25/mo | Free / from $21/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.4 / 5 |
| Best For | small-businesses, startups, ecommerce, developers-needing-transactional-email | small-businesses, freelancers, startups, consultants |
| Founded | 2012 | 2009 |
| Email Campaigns | ✓ | ✗ |
| Sms Marketing | ✓ | ✗ |
| Whatsapp Campaigns | ✓ | ✗ |
| Marketing Automation | ✓ | ✗ |
| Crm | ✓ | ✗ |
| Transactional Api | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Contact Management | ✗ | ✓ |
| Sales Pipeline | ✗ | ✓ |
| Task Management | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Fields | ✗ | ✓ |
| Reporting | ✗ | ✓ |
✓ Brevo Pros
- Generous free plan with 300 emails per day
- Multi-channel: email, SMS, WhatsApp, push in one tool
- Built-in CRM included in all plans
- Transactional email/SMS API for developers
✗ Brevo Cons
- Email editor less polished than Mailchimp
- Automation features less advanced than ActiveCampaign
- Customer support can be slow on free plan
✓ Capsule CRM Pros
- Clean simple interface
- Good free plan for 2 users
- Strong integrations
- Fast to set up
✗ Capsule CRM Cons
- Limited marketing features
- Basic reporting
- No built-in email campaigns
The Verdict
Brevo is built for small businesses and startups, with a focus on email-campaigns and sms-marketing. Capsule CRM targets small businesses and freelancers and leads with contact-management and sales-pipeline.
Pricing is close: Capsule CRM starts at $21/mo versus $25/mo for Brevo — not a deciding factor on its own.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Brevo offers broader built-in capabilities (7 features vs 6), while Capsule CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for small businesses, startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.