Agile CRM
Close
| Feature | Agile CRM | Close |
|---|---|---|
| Pricing | Free / from $14.99/mo | From $49/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.5 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | inside-sales-teams, startups, smbs, call-heavy-teams |
| Founded | 2013 | 2013 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Calling | ✗ | ✓ |
| Email Sequences | ✗ | ✓ |
| Pipeline | ✗ | ✓ |
| Sms | ✗ | ✓ |
| Predictive Dialer | ✗ | ✓ |
| Reporting | ✗ | ✓ |
| Workflows | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Close Pros
- Built-in VoIP calling and SMS
- Powerful email sequences with tracking
- Designed specifically for inside sales workflow
- Fast setup — productive in minutes not weeks
✗ Close Cons
- No free tier available
- Limited marketing automation
- Fewer integrations than HubSpot or Salesforce
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Close targets inside sales teams and startups and leads with calling and email-sequences.
On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $49/mo for Close. That $34.01/mo difference adds up quickly for growing teams.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Close requires a paid subscription from day one.
Close edges out on user ratings (4.5 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Close offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Close has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.