Twenty
Umami
| Feature | Twenty | Umami |
|---|---|---|
| Pricing | Free only | Free / from $9/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.2 / 5 | 4.5 / 5 |
| Best For | startups, developers, privacy-focused-businesses, open-source-enthusiasts | indie-developers, privacy-focused-sites, bloggers, small-businesses |
| Founded | 2023 | 2020 |
| Contacts Management | ✓ | ✗ |
| Pipeline | ✓ | ✗ |
| Email Integration | ✓ | ✗ |
| Custom Objects | ✓ | ✗ |
| Graphql Api | ✓ | ✗ |
| Calendar Sync | ✓ | ✗ |
| Task Management | ✓ | ✗ |
| Page Views | ✗ | ✓ |
| Custom Events | ✗ | ✓ |
| Realtime Dashboard | ✗ | ✓ |
| Utm Tracking | ✗ | ✓ |
| Multi Site | ✗ | ✓ |
| Api | ✗ | ✓ |
| Teams | ✗ | ✓ |
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
✓ Umami Pros
- Completely open-source and self-hostable for free
- Beautiful, clean dashboard interface
- No cookies required (GDPR/CCPA compliant by default)
- Lightweight script (under 2KB) does not slow sites
✗ Umami Cons
- Limited advanced analytics features
- No conversion funnel or cohort analysis
- Self-hosting requires database management
The Verdict
Twenty is built for startups and developers, with a focus on contacts-management and pipeline. Umami targets indie developers and privacy focused sites and leads with page-views and custom-events.
Twenty uses custom enterprise pricing, while Umami starts at $9/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Bottom line: Umami has a slight overall edge — but if completely open-source and free to self-host matters most to you, Twenty may still be the right call.