Salesforce
SalesLoft
| Feature | Salesforce | SalesLoft |
|---|---|---|
| Pricing | From $25/mo | Contact sales |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.3 / 5 | 4.3 / 5 |
| Best For | enterprise, sales-organizations, large-teams, complex-b2b | sales-teams, sdrs-and-aes, mid-market-companies, revenue-teams |
| Founded | 1999 | 2011 |
| Sales Cloud | ✓ | ✗ |
| Service Cloud | ✓ | ✗ |
| Marketing Cloud | ✓ | ✗ |
| Einstein Ai | ✓ | ✗ |
| Appexchange | ✓ | ✗ |
| Reports Dashboards | ✓ | ✗ |
| Workflow Automation | ✓ | ✗ |
| Cadences | ✗ | ✓ |
| Conversation Intelligence | ✗ | ✓ |
| Deal Management | ✗ | ✓ |
| Forecasting | ✗ | ✓ |
| Coaching | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Crm Sync | ✗ | ✓ |
✓ Salesforce Pros
- Most customizable CRM platform available
- Massive AppExchange ecosystem (7000+ apps)
- Einstein AI for predictive insights
- Handles the most complex business processes
✗ Salesforce Cons
- Very expensive with add-on costs
- Requires dedicated admin for proper setup
- Steep learning curve for customization
✓ SalesLoft Pros
- Intuitive UI that reps actually want to use
- Strong cadence/sequence management
- Excellent conversation intelligence with call recording
- Good integration ecosystem (200+ tools)
✗ SalesLoft Cons
- Pricing requires sales contact (not transparent)
- Some advanced features only in premier tier
- Reporting less customizable than some competitors
The Verdict
Salesforce is built for enterprise and sales organizations, with a focus on sales-cloud and service-cloud. SalesLoft targets sales teams and sdrs and aes and leads with cadences and conversation-intelligence.
SalesLoft uses custom enterprise pricing, while Salesforce starts at $25/mo — a tangible advantage for teams with a fixed budget.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.
