Relay.app
Workato
| Feature | Relay.app | Workato |
|---|---|---|
| Pricing | Free / from $16/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.3 / 5 | 4.5 / 5 |
| Best For | operations-teams, agencies, small-businesses, compliance-teams | enterprises, it-teams, business-operations, integration-architects |
| Founded | 2021 | 2013 |
| Workflow Builder | ✓ | ✗ |
| Ai Steps | ✓ | ✗ |
| Human Approvals | ✓ | ✗ |
| Multiplayer Editing | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| Conditional Logic | ✓ | ✗ |
| Recipe Builder | ✗ | ✓ |
| Connectors | ✗ | ✓ |
| Workbot | ✗ | ✓ |
| Api Management | ✗ | ✓ |
| Governance | ✗ | ✓ |
| Ai Copilot | ✗ | ✓ |
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
✓ Workato Pros
- Leader in enterprise iPaaS
- AI-powered recipe building
- Strong governance
- 1000+ pre-built connectors
✗ Workato Cons
- Enterprise pricing only
- Complex for simple needs
- Requires dedicated admin
The Verdict
Relay.app is built for operations teams and agencies, with a focus on workflow-builder and ai-steps. Workato targets enterprises and it teams and leads with recipe-builder and connectors.
Workato uses custom enterprise pricing, while Relay.app starts at $16/mo — a tangible advantage for teams with a fixed budget.
Relay.app has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Workato requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.