Relay.app
Tines
| Feature | Relay.app | Tines |
|---|---|---|
| Pricing | Free / from $16/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.5 / 5 |
| Best For | operations-teams, agencies, small-businesses, compliance-teams | security-teams, soc-analysts, incident-responders, security-engineers |
| Founded | 2021 | 2018 |
| Workflow Builder | ✓ | ✗ |
| Ai Steps | ✓ | ✗ |
| Human Approvals | ✓ | ✗ |
| Multiplayer Editing | ✓ | ✗ |
| Integrations | ✓ | ✓ |
| Conditional Logic | ✓ | ✗ |
| Workflow Automation | ✗ | ✓ |
| Alert Triage | ✗ | ✓ |
| Incident Response | ✗ | ✓ |
| Case Management | ✗ | ✓ |
| Templates | ✗ | ✓ |
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
✓ Tines Pros
- No-code workflow builder
- Security-focused templates
- Generous free tier
- Fast implementation
✗ Tines Cons
- Security-focused (not general automation)
- Smaller community
- Limited non-security integrations
The Verdict
Relay.app is built for operations teams and agencies, with a focus on workflow-builder and ai-steps. Tines targets security teams and soc analysts and leads with workflow-automation and alert-triage.
Tines uses custom enterprise pricing, while Relay.app starts at $16/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.