Otter.ai
Relevance AI
| Feature | Otter.ai | Relevance AI |
|---|---|---|
| Pricing | Free / from $16.99/mo | Free / from $199/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.2 / 5 |
| Best For | remote-teams, managers, sales-teams, journalists, students | operations-teams, sales-teams, agencies, business-analysts |
| Founded | 2016 | 2020 |
| Live Transcription | ✓ | ✗ |
| Meeting Summary | ✓ | ✗ |
| Action Items | ✓ | ✗ |
| Speaker Id | ✓ | ✗ |
| Zoom Integration | ✓ | ✗ |
| Search | ✓ | ✗ |
| Highlights | ✓ | ✗ |
| Agent Builder | ✗ | ✓ |
| Tool Steps | ✗ | ✓ |
| Knowledge Base | ✗ | ✓ |
| Scheduling | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Analytics | ✗ | ✓ |
✓ Otter.ai Pros
- Real-time transcription during meetings
- Joins Zoom/Teams/Meet automatically
- AI-generated action items and summaries
- Searchable transcript archive
✗ Otter.ai Cons
- Accuracy drops with accents or crosstalk
- Free tier limited to 300 minutes/month
- Occasional missed speaker attribution
✓ Relevance AI Pros
- No-code agent builder
- Pre-built agent templates
- Multi-step tool chains
- Team management for AI agents
✗ Relevance AI Cons
- Expensive for heavy usage
- Complex agents need iteration
- Limited LLM provider choices
The Verdict
Otter.ai is built for remote teams and managers, with a focus on live-transcription and meeting-summary. Relevance AI targets operations teams and sales teams and leads with agent-builder and tool-steps.
On pricing, Otter.ai is the clear winner for budget-conscious users — starting at $16.99/mo compared to $199/mo for Relevance AI. That $182.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Otter.ai offers broader built-in capabilities (7 features vs 6), while Relevance AI takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.