Nutshell
Twenty
| Feature | Nutshell | Twenty |
|---|---|---|
| Pricing | From $16/mo | Free only |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.2 / 5 | 4.2 / 5 |
| Best For | small-businesses, sales-teams, b2b-companies, non-technical-teams | startups, developers, privacy-focused-businesses, open-source-enthusiasts |
| Founded | 2009 | 2023 |
| Pipeline Management | ✓ | ✗ |
| Email Sequences | ✓ | ✗ |
| Web Forms | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Team Collaboration | ✓ | ✗ |
| Email Marketing | ✓ | ✗ |
| Contacts Management | ✗ | ✓ |
| Pipeline | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Objects | ✗ | ✓ |
| Graphql Api | ✗ | ✓ |
| Calendar Sync | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Nutshell Pros
- CRM + email marketing in one platform
- Very intuitive for non-technical users
- Unlimited contacts on all plans
- Great customer support
✗ Nutshell Cons
- Fewer integrations than HubSpot
- Limited customization
- No free plan
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
The Verdict
Nutshell is built for small businesses and sales teams, with a focus on pipeline-management and email-sequences. Twenty targets startups and developers and leads with contacts-management and pipeline.
Twenty uses custom enterprise pricing, while Nutshell starts at $16/mo — a tangible advantage for teams with a fixed budget.
Twenty has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Nutshell requires a paid subscription from day one.
Feature-wise, Twenty offers broader built-in capabilities (7 features vs 6), while Nutshell takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.