New Relic
Umami
| Feature | New Relic | Umami |
|---|---|---|
| Pricing | Free / from $0.3/mo | Free / from $9/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.5 / 5 |
| Best For | development-teams, sre-teams, startups, devops-engineers | indie-developers, privacy-focused-sites, bloggers, small-businesses |
| Founded | 2008 | 2020 |
| Apm | ✓ | ✗ |
| Infrastructure Monitoring | ✓ | ✗ |
| Log Management | ✓ | ✗ |
| Browser Monitoring | ✓ | ✗ |
| Synthetics | ✓ | ✗ |
| Ai Assistant | ✓ | ✗ |
| Distributed Tracing | ✓ | ✗ |
| Error Tracking | ✓ | ✗ |
| Page Views | ✗ | ✓ |
| Custom Events | ✗ | ✓ |
| Realtime Dashboard | ✗ | ✓ |
| Utm Tracking | ✗ | ✓ |
| Multi Site | ✗ | ✓ |
| Api | ✗ | ✓ |
| Teams | ✗ | ✓ |
✓ New Relic Pros
- Generous free tier with 100GB/month data ingest
- Full-stack observability in one platform
- Usage-based pricing is cost-effective for many teams
- Strong AI assistant (New Relic AI) for troubleshooting
✗ New Relic Cons
- Per-user pricing for full platform access
- Data retention limits on free tier
- Can be complex to set up comprehensively
✓ Umami Pros
- Completely open-source and self-hostable for free
- Beautiful, clean dashboard interface
- No cookies required (GDPR/CCPA compliant by default)
- Lightweight script (under 2KB) does not slow sites
✗ Umami Cons
- Limited advanced analytics features
- No conversion funnel or cohort analysis
- Self-hosting requires database management
The Verdict
New Relic is built for development teams and sre teams, with a focus on apm and infrastructure-monitoring. Umami targets indie developers and privacy focused sites and leads with page-views and custom-events.
On pricing, New Relic is the clear winner for budget-conscious users — starting at $0.3/mo compared to $9/mo for Umami. That $8.7/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, New Relic offers broader built-in capabilities (8 features vs 7), while Umami takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.