New Relic
Splunk
| Feature | New Relic | Splunk |
|---|---|---|
| Pricing | Free / from $0.3/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.3 / 5 | 4.3 / 5 |
| Best For | development-teams, sre-teams, startups, devops-engineers | enterprise, security-teams, devops-engineers, data-analysts |
| Founded | 2008 | 2003 |
| Apm | ✓ | ✗ |
| Infrastructure Monitoring | ✓ | ✗ |
| Log Management | ✓ | ✗ |
| Browser Monitoring | ✓ | ✗ |
| Synthetics | ✓ | ✗ |
| Ai Assistant | ✓ | ✗ |
| Distributed Tracing | ✓ | ✗ |
| Error Tracking | ✓ | ✗ |
| Log Analysis | ✗ | ✓ |
| Real Time Monitoring | ✗ | ✓ |
| Dashboards | ✗ | ✓ |
| Alerting | ✗ | ✓ |
| Machine Learning | ✗ | ✓ |
| Siem | ✗ | ✓ |
✓ New Relic Pros
- Generous free tier with 100GB/month data ingest
- Full-stack observability in one platform
- Usage-based pricing is cost-effective for many teams
- Strong AI assistant (New Relic AI) for troubleshooting
✗ New Relic Cons
- Per-user pricing for full platform access
- Data retention limits on free tier
- Can be complex to set up comprehensively
✓ Splunk Pros
- Powerful search capabilities
- Real-time monitoring
- Extensive app ecosystem
- Enterprise-grade
✗ Splunk Cons
- Very expensive
- Complex pricing
- Resource-intensive
The Verdict
New Relic is built for development teams and sre teams, with a focus on apm and infrastructure-monitoring. Splunk targets enterprise and security teams and leads with log-analysis and real-time-monitoring.
Splunk uses custom enterprise pricing, while New Relic starts at $0.3/mo — a tangible advantage for teams with a fixed budget.
New Relic has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Splunk requires a paid subscription from day one.
Feature-wise, New Relic offers broader built-in capabilities (8 features vs 6), while Splunk takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for devops engineers — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.