Mural
Relay.app
| Feature | Mural | Relay.app |
|---|---|---|
| Pricing | Free / from $12/mo | Free / from $16/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.3 / 5 |
| Best For | design-teams, facilitators, consultants, enterprise | operations-teams, agencies, small-businesses, compliance-teams |
| Founded | 2011 | 2021 |
| Sticky Notes | ✓ | ✗ |
| Templates | ✓ | ✗ |
| Facilitation Tools | ✓ | ✗ |
| Voting | ✓ | ✗ |
| Timers | ✓ | ✗ |
| Integrations | ✓ | ✓ |
| Workflow Builder | ✗ | ✓ |
| Ai Steps | ✗ | ✓ |
| Human Approvals | ✗ | ✓ |
| Multiplayer Editing | ✗ | ✓ |
| Conditional Logic | ✗ | ✓ |
✓ Mural Pros
- Great facilitation tools
- Extensive templates
- Design thinking focus
- Enterprise ready
✗ Mural Cons
- Expensive
- Can be slow
- Learning curve
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
The Verdict
Mural is built for design teams and facilitators, with a focus on sticky-notes and templates. Relay.app targets operations teams and agencies and leads with workflow-builder and ai-steps.
Pricing is close: Mural starts at $12/mo versus $16/mo for Relay.app — not a deciding factor on its own.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.