Mural
Relay.app
| Feature | Mural | Relay.app |
|---|---|---|
| Pricing | Free / from $9.99/mo | Free / from $16/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.3 / 5 | 4.3 / 5 |
| Best For | enterprise-teams, facilitators, agile-teams, design-thinking | operations-teams, agencies, small-businesses, compliance-teams |
| Founded | 2011 | 2021 |
| Digital Whiteboard | ✓ | ✗ |
| Facilitation Tools | ✓ | ✗ |
| Templates | ✓ | ✗ |
| Ai Clustering | ✓ | ✗ |
| Voting | ✓ | ✗ |
| Timers | ✓ | ✗ |
| Integrations | ✓ | ✓ |
| Enterprise Security | ✓ | ✗ |
| Workflow Builder | ✗ | ✓ |
| Ai Steps | ✗ | ✓ |
| Human Approvals | ✗ | ✓ |
| Multiplayer Editing | ✗ | ✓ |
| Conditional Logic | ✗ | ✓ |
✓ Mural Pros
- Excellent facilitation features for workshops
- Strong enterprise security and compliance
- AI-powered features for clustering and summarizing
- Built-in timer, voting, and icebreaker activities
✗ Mural Cons
- Can feel overwhelming with many features
- Performance issues with very large murals
- More expensive than simpler alternatives
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
The Verdict
Mural is built for enterprise teams and facilitators, with a focus on digital-whiteboard and facilitation-tools. Relay.app targets operations teams and agencies and leads with workflow-builder and ai-steps.
On pricing, Mural is the clear winner for budget-conscious users — starting at $9.99/mo compared to $16/mo for Relay.app. That $6.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Mural offers broader built-in capabilities (8 features vs 6), while Relay.app takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.