Loops
Relay.app
| Feature | Loops | Relay.app |
|---|---|---|
| Pricing | Free / from $49/mo | Free / from $16/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 4.3 / 5 |
| Best For | saas-companies, developers, product-teams, startups | operations-teams, agencies, small-businesses, compliance-teams |
| Founded | 2022 | 2021 |
| Event Triggers | ✓ | ✗ |
| Email Editor | ✓ | ✗ |
| Automation | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Api | ✓ | ✗ |
| Contact Management | ✓ | ✗ |
| Workflow Builder | ✗ | ✓ |
| Ai Steps | ✗ | ✓ |
| Human Approvals | ✗ | ✓ |
| Multiplayer Editing | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Conditional Logic | ✗ | ✓ |
✓ Loops Pros
- Built for SaaS specifically
- Event-triggered automation
- Clean modern interface
- Good developer tools
✗ Loops Cons
- Limited to transactional/product emails
- Newer platform less proven
- Fewer templates than Mailchimp
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
The Verdict
Loops is built for saas companies and developers, with a focus on event-triggers and email-editor. Relay.app targets operations teams and agencies and leads with workflow-builder and ai-steps.
On pricing, Relay.app is the clear winner for budget-conscious users — starting at $16/mo compared to $49/mo for Loops. That $33/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.