Jenkins
New Relic
| Feature | Jenkins | New Relic |
|---|---|---|
| Pricing | Free only | Free / from $0.3/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.2 / 5 | 4.3 / 5 |
| Best For | enterprise-teams, on-premise-deployments, complex-pipelines, legacy-systems | development-teams, sre-teams, startups, devops-engineers |
| Founded | 2011 | 2008 |
| Pipeline As Code | ✓ | ✗ |
| Plugins | ✓ | ✗ |
| Distributed Builds | ✓ | ✗ |
| Pipeline Visualization | ✓ | ✗ |
| Scm Integration | ✓ | ✗ |
| Artifact Management | ✓ | ✗ |
| Notifications | ✓ | ✗ |
| Apm | ✗ | ✓ |
| Infrastructure Monitoring | ✗ | ✓ |
| Log Management | ✗ | ✓ |
| Browser Monitoring | ✗ | ✓ |
| Synthetics | ✗ | ✓ |
| Ai Assistant | ✗ | ✓ |
| Distributed Tracing | ✗ | ✓ |
| Error Tracking | ✗ | ✓ |
✓ Jenkins Pros
- Completely free and open source
- Extremely extensible with 1,800+ plugins
- Mature and battle-tested over many years
- Supports any programming language and platform
✗ Jenkins Cons
- Dated UI feels old compared to modern CI tools
- Requires significant maintenance and administration
- Groovy-based Jenkinsfiles have steep learning curve
✓ New Relic Pros
- Generous free tier with 100GB/month data ingest
- Full-stack observability in one platform
- Usage-based pricing is cost-effective for many teams
- Strong AI assistant (New Relic AI) for troubleshooting
✗ New Relic Cons
- Per-user pricing for full platform access
- Data retention limits on free tier
- Can be complex to set up comprehensively
The Verdict
Jenkins is built for enterprise teams and on premise deployments, with a focus on pipeline-as-code and plugins. New Relic targets development teams and sre teams and leads with apm and infrastructure-monitoring.
Jenkins uses custom enterprise pricing, while New Relic starts at $0.3/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, New Relic offers broader built-in capabilities (8 features vs 7), while Jenkins takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.